Customer Service Preschool Teacher
Resume:
TERESA THOMPSON
La Crosse, VA ****
************@*****.***
Professional Summary
I am seeking a career position that will fully utilize my skills and experience while offering professional growth and opportunities. I am willing to travel and or relocate.
Work Experience
Behavioral Technician
Storybook ABA – Virginia
June 6, 2025, to Present
Provide one on one support to clients in their homes
Implement Applied Behavior Analysis Therapy plans under the supervision of a Board-Certified Behavior Analyst
Collect, record and analyze data on client behavior to track progress and adjust intervention strategies, using CentralReach software program.
Teaching and reinforcing functional communication, social skills and daily living skills
Utilize positive reinforcement and behavior modification techniques to reduce Maladaptive behaviors
Maintaining confidentiality and adhere to ethical standards in all client interactions
Utilizing my 23 years of experience teaching Preschool.
Optometric Assistant
Dr. Charles W. Harrill – Mechanicsville, VA
August 2024 to June 2025
Managed patient appointments, scheduling and reminders to ensure timely and efficient patient flow
Prepared examination rooms, sterilized equipment and maintained a clean and organized workspace
Assisted in the coordination of referrals to Ophthalmologists and other healthcare providers as needed
Provided exceptional customer service, addressed patient inquires and concerns with professionalism and empathy
Managed the reception area, greeted patients, verified insurance information, scanned documents and processed payments
Provided administrative support for the Optometry practice including answering phones, made appointments, filing, data entry and appointment reminders
Maintained a welcoming and professional demeanor, creating a positive and comfortable patient experience
Lead Preschool Teacher
Caring Hearts Academy LLC – South Hill, VA
August 2022 to August 2024
Lead Preschool Teacher for 3-year-old students from August 2022 to August 2023
Requested to be a Floater, Mentor and provide guidance to the other full-time staff for the remainder of my time at CHA.
Worked closely with one verbal and one nonverbal Autistic student. I worked predominantly with the verbal student.
I was a Preschool Teacher for a total of 23 years
Clerical / Maintenance Dispatcher
Total Image Solutions – South Hill, VA
July 2014 to July 2022
Customer Service responsibilities for a Petroleum Reimaging Company
Scheduled regular maintenance for large Petroleum companies daily
Electronic Invoicing
Processed Timecards for payroll
Prepared and processed all new hire paperwork
Booked hotels for employees
Processed Dominion Power rebates for customers
Greet Customers at the front desk
Answered multiline phones
Lead Preschool Teacher
First Christian School – South Hill, VA
January 2000 to May 2014
Taught 3- and 4-year-old students basic socialization skills, small and large motor skills
Taught the Alphabet using Zoo Phonics
Attended monthly classes for continuing hours in Early Childhood Education
Education
High School – Park View High School – South Hill, VA – Graduated 1982
I am currently enrolled in online classes to become a Registered Behavioral Technician (RBT).
Certifications
CPR and First Aid
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