Customer Service Information Systems
Resume:
Anureet Kaur
*******.******@*******.***.** 778-***-****
linkedin.com/in/anureetkaur
May 14, 2025
Dear Hiring Manager,
I am writing to express my interest in an internship opportunity. As a current student pursuing a Diploma in Computer Information Systems at Kwantlen Polytechnic University, I am eager to apply my technical knowledge and strong interpersonal skills in a professional environment. With a GPA of 3.75 and recognition on the Dean’s Honor Roll, I bring both academic excellence and a commitment to learning to your team.
Throughout my program, I have developed practical skills in web development, database systems, and systems analysis. I successfully completed projects involving the design of relational databases, creation of responsive web applications, and application of statistical analysis to real-world data. In addition to my coursework, my current role as a cashier and self- checkout attendant at Walmart has strengthened my customer service, communication, and problem-solving abilities in a fast-paced environment. Beyond academics and work, I have organized awareness campaigns on education, health, and hygiene during high school in India. These experiences taught me leadership, initiative, and the importance of community engagement—traits I hope to bring to your organization. I am excited about the opportunity to contribute to your team while gaining valuable industry experience. I am confident that my background, enthusiasm, and willingness to learn will make me a strong addition to your internship program. Thank you for considering my application. I look forward to the possibility of discussing this opportunity further. Sincerely,
Anureet Kaur
ANUREET KAUR
Email: *******.******@*******.***.** Phone: 778-***-**** Surrey, BC, V3R 6X3
LinkedIn: linkedin.com/in/anureetkaur
SUMMARY / PROFILE
Motivated and detail-oriented student currently pursuing a Diploma in Computer Information Systems at Kwantlen Polytechnic University, with an expected graduation date of August 2025. Demonstrates academic excellence and has a strong foundation in systems analysis, web development, and business analytics. Experienced in both customer service and community volunteering, showing initiative, leadership, and creativity in various roles. Seeking to apply technical skills and communication abilities in a real business setting to gain hands-on experience and contribute to organizational goals. ACHIEVEMENTS
- Dean's Honor Roll (2024)
- GPA above 3.8 across some completed semesters
- Recognized for outstanding performance and reliability at Walmart
- Organized and led awareness campaigns on education and hygiene, engaging 300+ participants
- Designed and developed a responsive website project with a 95%+ grade SKILLS
Hard Skills:
- Business Statistics & Mathematical Analysis
- Systems Analysis & Design
Digital Skills:
- Web Development (HTML, CSS, JavaScript)
- Microsoft Excel, PowerPoint
Soft Skills:
- Communication and Teamwork
- Leadership and Initiative
- Time Management and Adaptability
WORK EXPERIENCE
Cashier / Self-Checkout Attendant
Walmart, Vancouver, BC
April 2024 – Present
- Assist 100+ customers daily with transactions and self-checkout assistance
- Troubleshoot payment issues and resolve customer inquiries efficiently
- Maintain transaction accuracy and ensure proper cash handling procedures
- Demonstrate excellent customer service and teamwork with staff and supervisors VOLUNTEER EXPERIENCE
Community Campaign Organizer
Various NGOs, Punjab, India
2021 – 2023
- Organized and led educational and health awareness campaigns in rural communities
- Engaged over 300 community members through events and outreach sessions
- Collaborated with local leaders to identify community needs Fundraising Volunteer
School-Based Initiatives, Punjab, India
2020 – 2022
- Collected donations for school resources and charitable causes
- Created promotional materials to spread awareness and increase participation
- Contributed to a 40% increase in campaign reach through word-of-mouth and community outreach
EDUCATION
Diploma in Computer Information Systems
Kwantlen Polytechnic University (KPU), Surrey, BC
Expected Graduation: August 2025 GPA: 3.9
Relevant Courses and Projects:
- INFO 1213 Web Application Development (A+) – Built a responsive portfolio site using HTML/CSS/JS
- BUQU 1230 Business Statistics (A+) – Applied statistical tools to analyze business datasets
- INFO 2312 Database Systems (A+) – Developed a full relational database project with normalization and queries
- INFO 1113 Systems Analysis and Design (A+) – Designed a system lifecycle project for a fictional retail business
- INFO 1212 Networking Technologies I (A-) – Configured and tested LANs and wireless systems
- BUSI 1110 Canadian Business Fundamentals (A) – Studied core functions and ethical practices in Canadian business
- BUQU 1130 Business Mathematics (A) – Solved real-world business problems using mathematical models
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