Scrum Master Product Owner

Stella Christine Hammerschlag, CSM

Mount Laurel, NJ 08054 856-***-**** ********@*******.*** linkedin.com/in/stellachristinehammerschlag

SCRUM MASTER

Certified Scrum Master and Product Owner with experience in onshore / offshore coordination, defect reviews, change management, and strategy and test planning while ensuring improvement in team delivery commitments and customer satisfaction. Leverage background specializing in system evaluation, integration, resource planning, delivery planning, product, cross platform, and video engineering. Proven track record of meeting scheduled project commitments using Agile and Waterfall methods.

KEY SKILLS

Agile Methodologies Project Management Defining Requirements

Waterfall Methodologies System Testing Quality Assurance

TECHNICAL SKILLS

Rally Jira Certified SAFe Scrum Master 6.0 SQL Server Certified AWS Cloud Practitioner Clarity

SQL Developer Linux Unix Confluence Azure DevOps Certified Scrum Master Certified Product Owner

KEY ACCOMPLISHMENTS

Instrumental in guiding successful transition from Waterfall methodology to Agile methodologies.

Worked as key member on a senior executive leadership initiative for process standardization.

Recognized as top contributor in product, cross platform, and video engineering.

Collaborated with peers and management on cross-platform product engineering, video product engineering, quality assurance, Comcast digital voice, high-speed data, 3rd party developers, and contractor vendors to plan and execute testing on multiple end-to-end test initiatives, perform defect management, root-cause analysis, and problem diagnosis.

PROFESSIONAL EXPERIENCE

Accenture, Philadelphia, PA March 2019 - November 2023

Scrum Master / Agile Coach/Project Manager

Directly responsible for onshore and offshore teams, running meetings and managing team capacity for releases.

Coached team through transition to Agile development.

Mentored Accenture co-worker in running Agile ceremonies and PMing the Run the Business team.

Managed status of Provisioning program in the US region.

Administered JIRA and Azure DevOps projects, including managing workflows and Kanban / Scrum boards.

Led multiple Agile teams of business architects and process modelers for creation of governmental financial processes.

Managed delivery of multiple Epics with multiple scrum teams.

Comcast Cable, Philadelphia, PA July 2018 - December 2018

Scrum Master / Technical Project Manager (Contract)

Headed up project management responsibilities for multiple cybersecurity Identity and Access Management (IAM) initiatives.

Applied Agile best practices to plan, prioritize, and execute work.

Supported team with user story definition, backlog refinement / grooming, and sprint planning.

Administered JIRA projects, including managing workflows and Kanban / Scrum boards.

Gathered input from engineers to develop and maintain detailed backlog.

Developed and maintained detailed project milestone schedule / timelines, release schedules, LOE estimates, and projects costs.

Maintained project action item lists and followed up with owners to ensure closure and progress on items.

Identified and communicated risks and helped facilitate resolution.

Tracked and followed up with stakeholders and delivery teams.

The Meet Group, New Hope, PA March 2018 - June 2018

Scrum Master and Release Coordinator (Contract)

Managed daily project activities.

Drove continuous improvement and coordinated daily code releases to production.

Comcast Cable, Philadelphia, PA September 2017 - December 2017

Scrum Master (Contract)

Served as Scrum Master for multiple development teams, ensuring clear communication and organization of all development team objectives.

Identified and removed impediments to development teams, protecting teams from both internal and external distractions.

Supported and educated Product Owner on Scrum best practices, especially with respect to grooming and maintaining product backlog.

Collaborated with stakeholders to ensure user stories were fully vetted and included all necessary requirements and acceptance criteria.

Groomed user stories with cross-functional development team on a regular basis.

Held regular sprint reviews to demonstrate finished work to stakeholders and celebrate team achievements.

Supported culture of continuous process improvement through sprint retrospectives and metrics analysis.

Worked with PMO to report sprint status to engineering leadership.

Encouraged adoption of a truly Agile mindset, including ownership, self-organization, and empowerment.

Comcast Cable, Moorestown, NJ 2012 - November 2016

Scrum Master / Project Manager

Conducted daily Agile stand ups, scrums, backlog grooming, and sprint planning sessions to facilitate project success using Agile tools such as Jira and Rally, leading teams of 10 - 15 people.

Collaborated with stakeholders to ensure user stories were fully vetted and included all necessary requirements and acceptance criteria.

Developed, documented, and implemented test strategies and testing requirements and created test plans and cases using Agile methodologies and strategies to drive continuous improvement.

Planned, directed, and coordinated SDLC activities for multiple projects, ensuring accomplishment of goals and objectives for each project within prescribed time frame, funding parameters, and to customer specifications.

Designed and maintained Confluence web pages for various projects.

Managed onshore / offshore groups of 12 - 15 people across all areas of SDLC process, coordinating with various development, business, and QA teams.

Defined and tracked project milestones while developing, maintaining, and reporting on overall integrated delivery plan through creation of resource plans and contingency plans.

Executed planning activities such as budgeting, project scheduling, interviewing of new hires, and allocation of testing resources.

Senior Software Test Engineer, Moorestown, NJ April 2007 - 2012

Functioned as test lead for onshore / offshore teams of 7 - 10 resources on multiple high priority, cross-functional programs to integrate and certify customer-facing applications such as Universal Caller ID to TV, Salesforce, and CIMA, Comcast’s IAM product.

Served as SME for export control policies for department.

Managed export control process for all onshore and offshore resources.

Conducted software bug review meetings with multiple software development teams and created status reports.

ADDITIONAL RELEVANT EXPERIENCE

Comverse Networks, Inc., Mt. Laurel, NJ

Software Test Engineer

Developed and executed test plans and test cases, defect tracking, and Oracle database installations and conversions for web-based application.

Performed functional and regression testing, manual and automated, using WinRunner and Test Director on Windows 2000, NT, and UNIX.

Developed and executed database conversion test cases for department.

Served as department expert test team lead for database installations and upgrades.

EDUCATION

Bachelor of Arts (BA), American Studies and Economics

Manhattanville College, Purchase, NY

CERTIFICATIONS

Scaled Agile Framework (SAFe) 6.0, 2023

Scrum Alliance Certified Scrum Master (CSM), 2017

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