Customer Service Security Officer

Dominique Saintil

Remote/Security Officer

****************@*****.*** +1-786-***-**** Homestead, FL 33032 Professional Summary

I bring a unique and dynamic approach to the workplace, combining creativity with practicality. My inner child ensures that work remains enjoyable and engaging, fostering a positive and energetic environment. Simultaneously, my inner idealist is dedicated to finding innovative solutions and building strong connections within the team. These complementary aspects of my personality enable me to consistently add significant value to my employers. Additionally, I possess a unique ability to remain calm and composed in any situation, allowing me to handle challenges effectively and maintain productivity under pressure. Work Experience

Fullfillment Assiocate, Worldwide Routing Networks As a Remote Fulfillment Associate, I played a critical role in ensuring customer orders were processed, tracked, and delivered accurately and on time. My responsibilities included managing virtual inventory systems, coordinating with warehouse staff and logistics partners, addressing order discrepancies, and maintaining a high standard of customer satisfaction from a distance. I worked cross-functionally with supply chain and customer service teams to support seamless fulfillment operations. 06/2025 – present

remote, remote

hybrid and remote workflows during high-demand periods. Security Officer, Unsillied Security

1. Surveillance and Patrol: Monitor premises through regular patrols and surveillance systems to deter and detect suspicious behavior.

2. Access Control: Manage entry and exit points to ensure only authorized personnel gain access to restricted areas.

04/2025 – present

Miami, FL

3. Incident Response: Respond quickly and effectively to emergencies such as theft, vandalism, fire, or medical situations.

4. Reporting and Documentation: Maintain accurate records of daily activities, incidents, and any observations for legal or operational purposes. 5. Customer Service: Serve as the first point of contact in many facilities, assisting visitors and maintaining a helpful, professional presence. Education

High school diploma, Miami Killian Senior High School

•Graduated from high school

10/2015 – 06/2016

Kendall, FL

Skills

Customer Service

( years)

Customer Care

( years)

Word

Time Management

(2 years)

English

Typing

Security

Computer skills

Remote inventory management

Surveillance systems operation

POS

( years)

Customer Support

( years)

Communication Skills

(2 years)

Computer literacy

Dispatching

CRM Software

( years)

Customer service

Surveillance

Security protocol development

Certifications and Licenses

Class D Security 03/2024 – Present

CPR Certification

Driver's License

Professional In Human Resources

First Aid Certification

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