Customer Service Agent

CHARLENE DILZER

Hackettstown, NJ

908-***-****

**.******@*****.***

Skills:

Data Entry, Electronic, Technical. Customer Service, Caregiving,First Aid, DSP, DSP Safety, Group Home van transportation, home and residential cleaning

Education:

Helma Institute Of Massage Therapy

Massage Therapy Cert.- 2007-2008

Lodi High School

High School Diploma

Honor Roll Student, Keyboarding, Psychology and Art Major.

Awarded First Place at Bergen Community College-Teen Arts Festival

CNA.com Online Training: Certified Caregiver First Aid/CPR Certified- CNA.com 8/2021

-American Red Cross

CPR/First Aid certified

Redcross.org 8/2023

Premier Supports -8/2023 1week CDS/Safety Care Training Program Certified

Sevita- 8/23-9/23 DSP Direct Support Professional certified training.

Experience:

Sevita-

DSP at Chase Drive Group Home

9/23-11/23 ended early due to work injury

Working with Disabled Adults

Transportation to Adult Day Program from their Group Home.

Committed Home Care Agency

Caregiver

February 2022-February15,2023

United Health Care-

Full Time Caregiver 3/2025-6/25

Self Employed

• Housekeeper

Apartments, Condos and Homes. Dusting, Sweeping, Mopping. Changing beds, Walls, Garbage Disposal.

Laundry, Folding clothes, Windows, Dishes and Organizing.

I provide thorough cleaning.

1995-Present

Experience alongside mother’s side business. Trained.

Housekeeping from 2013-present.

Massage Envy - Paramus, NJ

Massage Therapist

2008-2013

Dr.Anthony & Assoc. Chiropractor-Garfield,NJ

Massage Therapist/Secretary/ Chiropractor Assistant

2007-2008

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