Customer Service Order Fulfillment
Resume:
Diamond Gearlds
Fresno, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Curbie
Heb-Houston, TX
August 2024 to May 2025
• Provide costumer service
• Maintaining orderliness
• Assisting with order fulfillment
• transporting order
• Retrieving online orders
• making order adjustments
• bagging
• sanitation
• food safety
Cashier
McDonald's-Houston, TX
February 2024 to May 2024
• Handle cash and credit card transactions
• provide excellent customer service
• Take orders
• delivery food to customers
• maintain cleanliness
• promoting deals
• Follow policies
Cashier/Warehouse Worker
GoodWill Outlet-Indianapolis, IN
May 2023 to November 2023
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Trained new employees on operating cash registers effectively
• pallet jack move around heavy boxes
• operate machines
• lift heavy furniture
• pick heavy items out of bins
• Fortlift
•
Dining Services
CarDon & Associates-Indianapolis, IN
May 2022 to May 2023
• Managed daily operations of dining services, including food preparation, service, and cleanliness
• Collaborated with chefs to develop seasonal menus that showcased local ingredients
• Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation Personal shopper
Walmart-Indianapolis, IN
August 2021 to September 2022
• Provide costumer service
• efficiently pick and pack customers orders specifications
• Maintain accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• follow safety protocols and maintain a clean work environment at all times
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
• trained new employees on order picking procedures, safety guidelines, and operating equipment safety Cashier
Bed Bath & Beyond-Indianapolis, IN
October 2020 to August 2021
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
• Assisted in implementing new cash handling procedures to improve accuracy and reduce errors
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
• Maintained cleanliness and organization of the stockroom area, adhering to safety guidelines at all times
• Collaborated with sales associates to identify fast-selling items for prioritized restocking during peak hours
Stow
amzon fulfillment-Indianapolis, IN
May 2020 to August 2020
• drive stand up fortlift up and down stowing shoes
•scan items repeatedly
• cautiously drive around warehouse
Education
High school diploma
Warren Central High School-Indianapolis, IN
July 2016 to June 2020
Skills
• Food handling (1 year)
• Customer service specialist
• Computer skills (2 years)
• Janitorial experience (1 year)
• Communication skills
• Teamwork (4 years)
• Kitchen experience
• Multitasking (5 years)
• Problem solving
• Microsoft Word (2 years)
• Forklift (1 year)
• Organizational skills (4 years)
Contact this candidate