Customer Service Delivery Driver
Resume:
Jorden Wiggins
Conyers, GA
***************@*****.***
EXPERIENCE
FedEx, Statesboro, GA – Delivery Driver
(April 2023 – October 2024)
●Safely deliver packages to their destination while following road safety and regulations
●Ensure secure delivery of all packages onboard, overseeing them with utmost care and attention.
●Maintain full adherence to driving laws and regulations during all delivery operations.
●Responsible for training new employees on routes and delivery requirements to ensure they understand and follow company standards completely.
QuikTrip, Conyers, GA - Store Clerk
(April 2022 – October 2022)
●Delivered exceptional customer service by warmly greeting patrons upon their arrival.
●Supported inventory management efforts by promptly restocking shelves as required.
●Executed kitchen responsibilities such as food preparation and cleaning preparation areas.
●Maintained cleanliness and hygiene standards by regularly mopping and sweeping floors.
●Oversaw outdoor maintenance tasks, including parking lot cleanliness and timely trash disposal.
Mister Car Wash, Conyers, GA - Guest Services Specialist
(June 2021 – April 2022)
●Build trusted customer relationships, providing personalized product and service recommendations.
●Politely and safely guided customers into the car wash tunnel
●Helped maintain the facility’s appearance and cleanliness.
●Followed company safety procedures and policies, including appearance expectations.
●Oversaw opening and closing procedures as needed.
●Collaborated with team members to achieve locations’ goals and objectives.
BJ’s Wholesale, Conyers, GA - Sales Associate
(October 2020 – February 2021)
●Provided exceptional customer service by always showing courtesy and respect to patrons.
●Addressed inquiries and aided customers, ensuring their needs were met.
●Conducted regular inspections of store aisles to ensure cleanliness and product organization.
●Prioritized safety by promptly cleaning up any spills or messes, minimizing potential hazards and maintaining a secure environment for both customers and co-workers.
Hinson Security Services, Atlanta, GA - Security Officer
(June 2019 – Nov 2019)
●Improved security measures by inspecting parking lots thoroughly, ensuring proper vehicle parking and displaying parking permits in designated areas.
●Ensured a safe environment by promptly responding to alarms and investigating disturbances.
●Deterred unauthorized access by effectively controlling and monitoring building entrances.
●Safeguarded the integrity of each premise by enforcing company access control policies, actively challenging suspicious individuals attempting to enter restricted areas.
●Assures timely resolution to all security incidents, accidents, and medical emergencies by quickly reporting to both law enforcement authorities and company leadership.
EDUCATION
●Bachelor of Arts & Humanities Business Public Administration with a minor in Public Policy, Georgia Southern University, Statesboro, GA, May 2025
●Heritage High School, Conyers, GA, May 2019, 3.5 GPA Cum Laude
SKILLS
●Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Photoshop, and Smart-sheet
●Effective leadership, communication, and interpersonal abilities
●Keen attention to detail, capable of working independently or within a team environment.
●High level of integrity, time management and organizational skills
●Exceptional promotional and design capabilities
AWARDS
●Member, Alumni Association
●Member, Small Business Association (2018 - present)
●Participant of Georgia Southern Intramural Flag Football/Basketball (2023-2024)
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