Sales Representative Call Center
Resume:
Sandra Monse
Cumby, TX *****
**********@*****.***
Work Experience
Tax Consultant
Military OneSource
November 24 2024 to present
Sales Representative
Avon - Cumby, TX
January 2005 to Present
Tax Specialist
H&R Block – Sulphur springs, TX
May 2022 to Present
Tax Preparer
H&R Block - Greenville, TX
October 2021 to May 2022
Lead Sales Associate
Texas strong portable buildings -Greenville, TX July 2020 to September 2020
Paraprofessional
Alpine School District - American Fork, UT May 2002 to September 2009
Education
Master's degree in Public Administration
DeVry University-Chicago/Loop - Irving, TX December 2020 to September 2022
Master's degree in Accounting
DeVry University-Chicago/Loop - Irving, TX September 2018 to December 2021
Master's degree in Finance
DeVry University-Chicago/Loop - Irving, TX September 2018 to December 2020
Bachelor's degree in Accounting
Stephen's heneger college - Orem, UT
January 2012 to April 2015
Associate's degree in Business Management
Stephen's heneger college - Orem, UT
May 2006 to September 2010
Skills
•Payroll
•Banking
•Tax Experience
•Accounting
•Accounts Payable
•General Ledger Accounting
•Journal Entries
•Communication skills
•Sales
•Microsoft Office
•Tax accounting
•Cost accounting
Languages
• English - Expert
Certifications and Licenses
Enrolled Agent
December 2021 to December 2022
Assessments
Typing — Completed
August 2021
Transcribing text
Full results: Completed
Call center customer service — Proficient August 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer focus & orientation — Completed
June 2022
Responding to customer situations with sensitivity
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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