Server Assistant Kitchen Staff

Zenaido Tellez

*** *** *******************@gmail.com Jersey City, NJ

EXPERIENCE

Lodi Cafe丨1 Rockefeller Plaza, New York

Assistant Server/Runner 11/2023 - Present

● Manage multiple orders at once, ensuring each is delivered to the correct table without delay.

● Help with cleaning and resetting tables after customers have finished their meals.

● Monitor tables to check if customers need additional items or assistance.

● Communicate any special dietary requests or food allergies to kitchen staff to prevent errors.

Barnea Bistro丨211 E 46th Street, New York

Back Waiter 12/2021 - 11/2023

● Approach the table with a warm greeting and introduce myself.

● Inquire about preferred water - bottled (sparkling or still)

● Offer drink suggestions and recite additional menu items of the day.

● Offer bread after the order is taken.

● Set up table

● Make sure tables are properly marked for every course

● Monitor tables ensuring guest satisfaction

● Maintain full drinks glasses, clear unnecessary plates and silverware.

● Crumb table between courses and correctly mark the table between courses.

● Make sure to fire the following course in the computer, when there is food on table, always check with guests for a 100 percent satisfaction.

● Take dessert orders and suggest guests for after dinner drinks, coffee, dessert, etc.

Vezzo丨178 Lexington Avenue, New York

Busser/Runner 02/2012 - 11/2021

● Assist waitstaff by clearing dishes and setting up tables.

● Support team members in any other tasks as needed, ensuring high levels of customer satisfaction.

● Assist with restocking supplies, such as condiments and napkins, as needed throughout the shift.

● Communicate effectively with kitchen staff to address special requests or adjustment to orders.

● Ability to manage multiple orders simultaneously and keep everyone informed.

● Resolve issues calmly and professionally while keeping service moving smoothly

Skills

Customer service, Food Service

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