Customer Service Sales Coordinator

MIA DUQUE

Miami, FL 786-***-**** ***********@*****.***

Bilingual: English • Spanish • Conversational Portuguese

Professional Summary

Motivated and reliable customer service professional with experience in sales and leadership across fast-paced environments. Proven ability to communicate effectively, close sales, and lead teams. Strong track record of growth, having earned a sales promotion within one month. Bilingual, adaptable, and highly driven to contribute to company success and grow within a customer-focused role.

Work Experience

Sales Coordinator

Xiulet Plastic Surgery – Miami, FL

May 2024 – Present

- Make 100+ outbound calls daily to connect with potential clients interested in cosmetic procedures.

- Educate patients on surgical options and build long-term relationships to support their decisions.

- Consistently meet or exceed a minimum sales goal of 7 procedures per week.

- Promoted from Pre-Op role to Sales within one month due to strong performance and communication skills.

Manager

Tiago’s Tacos – Miami, FL

October 2021 – May 2024

- Supervised restaurant staff, managed schedules, and maintained service and food quality standards.

- Monitored inventory and handled ordering to keep operations efficient and cost-effective.

- Ensured excellent customer service, enhancing guest satisfaction and retention.

- Trained and supported team members to promote a positive, productive work environment.

Education

Miami Dade College (Online) – In Progress

Business Administration – Expected Graduation: 2027

High School Graduate

Skills

- Sales & Cold Calling

- Customer Service & Hospitality

- Bilingual: English & Spanish (fluent), Portuguese (conversational)

- Team Leadership & Training

- Inventory & Schedule Management

- Time Management, Multitasking, Fast Learner, Adaptable, Reliable

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