Hotshot driver
Resume:
Apr ****- Present
Jan ****- May2023
Detron Hall
**** ****** ** ******, ** 75241 • 214-***-**** •
***********@*****.***
Detron Hall’s resume
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase productivity and drive business results.
Work Experience
Cherry Picker Operator
Wayfair
Operate cherry picker and RF Scanner for accurate item placing and picking
Meet requirements of item selection in a timely manner
Assess inventory for possible deficiencies and make corrections CSI
Member Services Specialist
Respond to inbound calls, emails, and chat messages from members regarding healthcare-related questions and concerns. Handles incoming written correspondence in a timely and professional manner
Provide accurate and timely information about insurance benefits, claims, coverage, and other related inquiries in an efficient and professional manner
Investigate and resolve member complaints, issues, and escalations in a prompt and satisfactory manner; collaborating with internal departments, such as Utilization Management and Provider Relations.
Maintains accurate documentation of all telephone contact, walk-in customers, any mail inquiries by documenting to ensure a clear audit trail for reporting purposes
Often pitch solar and renewable energy to clients Roofing project manager
Roofmatic
DH
Jun 2023-Present
Jun 2018 - Jan2019
Graduated 2018
Door to door salesman and business promotion
Fly drone for roof inspection pictures or climb roof physically
Aim to achieve potential clients signature for contingency form. In order to gain permission to contact insurance company on clients behalf
Follow up on leads with home visits or calls, to secure client’s participation in insurance claims for maximum benefit for roof repair or restoration
Contact insurance company to set up appointment for inspection and adjusters inspection
Follow specialist procedure start to finish to complete roofing restoration or repairs
Service Truck Driver/Hotshot Driver
Just N’ Time Trucking
Drive service truck to and from sights where the 18 wheelers need service
Assist in vehicle service
Assist with the transport of parts necessary for vehicle service
Aid in paperwork and equipment preparation prior to truck departure
Efficiently deliver goods to and for customer
Assist in loading flat bed and unloading flatbed
Communicate with dispatcher and customer to ensure correct location and time for a complete well rounded delivery start to finish
Make deliveries in a timely and professional manner Education
Prairie View A&M
Majored in Business management
Specialized in Marketing and Communication.
David W Carter HS
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Other Jobs/Skills
Warehouse Lead-Inventory Control
Construction-General labor
Forklift operator- stand up, sit down, fork, clamp, cherry picker
Customer service/Call center rep
Strong problem-solving skills with a passion for helping others
Adaptability when handling customers in various situations
Data entry
Multitasking
Customer retention
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