Customer Service Administrative Support

RESUME

Personal Details

Full Name: Prashant Ambadas Adaki

Date of Birth: 22nd September 2001

Phone: +91-932**-*****

Email: **************@*****.***

Address: *** * **, ******* ****, Solapur, Maharashtra - 413002 Career Objective

Motivated, disciplined, and customer-oriented individual seeking a position as Ground Staff at Air India, where I can apply my strong communication skills, administrative experience, and service mindset to enhance the passenger experience. Eager to grow within the aviation industry through dedication, professionalism, and continuous learning. Educational Qualifications

- Higher Secondary Certificate (HSC), Pune Board - February 2018

- Secondary School Certificate (SSC), Pune Board - March 2016 Work Experience

Administrative Support Assistant - 3 KDM Engineering Consultant, Solapur Duration: 2020 - 2023

- Provided administrative and clerical support to project managers and engineers.

- Maintained organized records and managed document handling efficiently.

- Assisted in scheduling meetings, preparing reports, and handling day-to-day office operations.

- Developed time management, multitasking, and communication skills valuable for customer service roles. Skills

- Effective Verbal & Written Communication

- Customer Service Orientation

- Team Collaboration & Coordination

- Basic Computer Knowledge (MS Word, Excel)

- Problem Solving and Adaptability

- Time Management & Multitasking

- Eagerness to Learn & Work Hard

Languages Known

Telugu, Hindi, Marathi, English

Hobbies & Interests

- Reading Books

- Writing

- Making Speeches / Public Speaking

- Learning about Aviation & Airport Operations

Position Applied For

Ground Staff - Air India

Responsibilities include:

- Assisting passengers at check-in and boarding gates

- Managing baggage and cargo

- Ensuring safety, punctuality, and customer satisfaction

- Coordinating with internal teams for smooth airport operations

Contact this candidate