Care Coordinator Data Entry
Resume:
Kristin White
*******.********@*****.***
Experience:
Sapphire firwood garden resident care coordinator 10/05/2024-current
Turnovur
Cleaning supervisor 01/02/2023-07/20/2024
Ibex 9-13-21- 6-20-21
Answer calls daily approximately 50 calls daily assisting customers with their cable services processing payment. Trouble shooting i putting data on their accounts
Ritchie trucking 7-1-19-8-13-2021
Administration assistant
Daily check in with drivers making sure deliveries were arriving on time. Confirming deliveries. Report any inbound damage on appliances. data entry. Answer phones.
Amazon 11-7-2018- 01/2019
Warehouse Associate
Sorting packages getting them prepared for routes. Unloading Trucks
Washington Federal 02/09/2016-10/18/2017
Answer up to 75 plus calls daily assisting customers with their balance inquiries, money transfer, online banking, answering any questions customer may have in regards to their bank account, Resonding to clients emails. I was also one of the trainers along with the acting team lead. Process check orders, Print Debit cards for clients, Process safety deposit box payments.
Parker Staffing agency Oct. 2015- feb 2016
Washington Federal Everett Wa
Answer up to 70 calls daily assisting customers with their balance inquiries, money transfer, online banking, answering any questions customer may have in regards to their bank account.
YMCA Child Development Center 11/2013-07/2014
503-***-**** Monroe st,Milwaukie OR, 97222
day care for children from the ages newborn to 11 year olds,
DHS (in home caregiver) 503-***-**** Estacada OR, Mar 2014- Oct.2014
Provide 24 hour care, Prepare the residents medication, and communicate with doctors and pharmacies regarding the resident or their medication. Keep the doctor informed of any changes in the resident’s health. Supervise the caregivers making sure they are following the safety guide lines also making sure they complete the resident’s daily tasks. Work safe and clean environment for the residents, provide excellent customers service and answered any questions the residents or families
Gilman park assistant living503-***-****, Oregon city, OR(Mar 2013-Jan 2014
Medication assistant/Caregiver
Prepare the residents medication; communicate with doctors and pharmacies regarding the resident or their medication. Keep the doctor informed of any changes in the resident’s health. Supervise the caregivers making sure they are following the safety guide lines also making sure they complete the resident’s daily tasks. Work safe and clean environment for the residents, provide excellent customers service and answered any questions the residents or families
The Springs,503-***-**** Milwaukie, OR (Mar 2010 to Oct 2012) Medication Assistant
Prepare the residents medication; communicate with doctors and pharmacies regarding the resident or their medication. Keep the doctor informed of any changes in the resident’s health. Supervise the caregivers making sure they are following the safety guide lines also making sure they complete the resident’s daily tasks. Work safe and clean environment for the residents, provide excellent customers service and answered any questions the residents or families.
ACS, Milwaukie, OR (Aug 2006 to Feb 2009) Customer Service / Quality Analyst
Answer about 50-60 calls on a daily basis inputting data in the computer to transfer the customers telephone number to another carrier. Follow proper guidelines went through and listened to pre-recorded calls to make sure the reps were providing the correct information to the customers and to make sure they were providing excellent customer service. I would make sure the office setting was stocked with supplies that were needed and making copies of any training material.
Starbucks,503-***-**** Sandy, OR (May 2006 to Aug 2006) Barista
Provide excellent customer service, clean work environment, take customers orders, prepare varies beverage, clean and stalk the shelves with different pastries, support the cashier area. That open and close the store, follow safety procedures of the company.
Figaro's Pizza,503-***-**** Estacada, OR (Aug 2005 to Feb 2006) Customer Service
Prepare the food as clean cutting and peal vegetables and fruit following recipes. Work environment was cleaned and sanitized. Take food orders down either walk-in customer or phone order.
Education:
High School Diploma/GED Estacada high school; Estacada, OR US; Jun 2006
Caregiving Training Institute :Portland or Oct 2014-Nov. 2014 CNA 1 course
Current cpr, first aide and aed.
References:
Wendy Brady +1-971-***-**** known for a year. Worked with at Firwood gardens. Current supervisor
Nikki English Knows for 3 years Worked at Washington Federal from Previous Supervisor10/2015-10/2017 206-***-****
Heather Starr 503-***-**** Previous Supervisor worked with at the YMCA 11/2013-07/2014
Cortney Olson 425-***-**** Previous coworker-acting leadership worked with at Washington federal from 10/2015-10/2017
Krystal Glover known for 7years, contact number 503-***-****
Amanda Ballew known for 10 plus years, contact number 971-***-****
Miscellaneous:
I did some online courses for Pharmacy technician.
I am currently taking courses for medical billing coding
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