Customer Service Los Angeles
Resume:
Robert Zeigler
Great addition to any team
Los Angeles, CA 90047
***********@*****.***
Professional Summary
Skilled parts dispatcher with 3 years of experience in logistics and customer service, adept at coordinating operations and ensuring timely deliveries. Proven ability to manage inventory and maintain accurate records while providing exceptional support to drivers and clients. Demonstrates strong mechanical knowledge and attention to detail, seeking to leverage expertise in a lube technician role to enhance service efficiency and customer satisfaction. I am currently attending El Camino College I have recently finished my Intro to Automotive Technology course and will be done with my Suspension and alignment course in June.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver
Lyft Drivers-Los Angeles, CA
January 2024 to Present
Ride-share driver using the Lyft driver app to complete rides. Family Oil Changer
I'm Self Employed-Westmont, CA
April 2018 to Present
From the time I have learned to change oil I have been the go-to person for my family members. I am self taught but have many years of practice and have also taken a college auto course to reassure my ability to do the work properly. I have also changed breaks, filters, and belts. Window Cleaner
Don’t worry window cleaning-Henderson, NV
January 2023 to January 2024
• Counting windows before the job to get an accurate estimate
• Gathering proper equipment i.e. ladders, buckets, squeegees, soap, towels, and hose
• Remove screens and clean them with a brush, water hose, and a damp towel when necessary.
• Clean window tracks with towels and spray bottles, removing rocks, sand, or built up dirt
• Cleaned windows with water bucket, sponge brush, and squeegee. Removing any streaks with towels Painter
A-1 painting-Henderson, NV
August 2021 to January 2024
• Executed high-quality painting projects for residential and commercial clients, ensuring customer satisfaction
• Prepared surfaces by cleaning, scraping, sanding, and patching to ensure proper adhesion of paint
• Applied paint or other finishes using brushes, rollers, or sprayers in a precise and efficient manner
• Protected surrounding areas from paint splatters and spills through careful masking and covering techniques
• Operated power tools such as sanders and spray guns safely and effectively
• Performed minor repairs on walls or surfaces prior to painting as needed
• Provided recommendations on appropriate types of paints or coatings based on surface characteristics and environmental factors
• Inspected finished work for quality control purposes before presenting it to clients
• Sanded rough spots or uneven surfaces before applying primer or paint
• Cleaned up work area after completing each job by removing debris and storing equipment properly
• Maintained a clean work environment by organizing tools, supplies, and equipment efficiently
• Demonstrated attention to detail in order to produce flawless finishes
• Collaborated with other tradespeople such as carpenters or electricians when necessary for project completion
Customer Service Representative
Western Regional Management-Las Vegas, NV
December 2019 to January 2024
• Received incoming calls from HOA homeowners who needed to submit work orders, complaints, and suggestions.
• Created work orders listing all necessary details.
• Used active listening skills to de-escalate agitated callers by following up with vendors, providing ETA’s, and ensuring all issues were documented and addressed.
• Worked closely with property managers and promptly communicated major issues including safety hazards, vandalism, and other community issues.
Parts Dispatcher
Ford Motor Company-Henderson, NV
January 2023 to June 2023
• Put together routes for my drivers
• Receive parts throughout the day
• Gather parts while drivers are out according to customer orders
• Make sure payments are received
• Keep track of drivers and time
• Notify customers of delays when necessary
Education
Freshman in Automotive Technology
El Camino Community College District-Torrance, CA
November 2024 to Present
Completed "Intro to Auto Tech"
Currently attending Suspension and Alignment
Engine rebuild planned for the summer semester
Skills
• Customer service (7 years)
• Dispatching
• Time management
• English
• Assembly
• Sourcing
• Inventory Control
• Management
• Shift Management
• Mechanical knowledge
• Typing
• Forklift Operator (8 years)
• Maintenance (2 years)
• Hand tools
• Microsoft Excel
• Logistics
• Windows (10+ years)
• Computer skills
• Computer literacy
• Basic math
• Power tools
• Microsoft Office (10+ years)
• Machining
• Training & development
• Dealership experience
• Materials Handling
• Communication skills
• Organizational skills
Links
https://WWW.LINKEDIN.COM/IN/ROBERT-ZEIGLER-317860100 Certifications and Licenses
Driver's License
Non-CDL Class C
Contact this candidate