Customer Service Data Entry
Resume:
Cheryl Boyd
Millville, NJ
*************@*****.***
Work Experience
Data entry insurance
EDM printing corp - Millville, NJ
September 2019 to Present
I go through Met life auto and home insurance policies on a computer .I index the insurance claims, splitting and inputting information where it belongs. I also do attorney demands and police reports Call Center Representative/Customer Service
Snapbox Self Storage - Millville, NJ
January 2019 to September 2019
I took multiple calls to reserve units for customers. Making sure to describe the units so the customer is fitted with the right size. Also took credit card payments as well as transferred them to proper party. Typed info in computer on the customer.
Inside Sales Representative
Cable Plus Inc - Bridgeton, NJ
November 2013 to November 2017
Customer Service Rep
Quoted cabling and heat shrink materials to customers Entered orders into computer as well as placing orders with vendors .answered calls and sent emails promoting the business
Telephone Operator
A Message Center - Bridgeton, NJ
August 2012 to October 2013
I worked for an answering service
Multiple phone lines were answered to take patients messages for their doctors. I answered the call, took the message and then got in touch with the doctor at hospital or at home if it was after hours. Typing quickly so that I
could get in touch with the patients doctor as fast as possible. Customer Service Representative
Balford Farms - Burlington, NJ
May 2002 to January 2005
I made 150-200 calls each day to take customers dairy orders. Data entry input.
Talking to customers on a daily basis was a favorite part of position. Being busy, multi tasking to answer and make
calls.
End of day desolating of orders and filing them in appropriate place Relay telephone operator for the deaf
Communication Service for the Deaf - Vineland, NJ
I answered calls from the deaf and hard of hearing. My job was to type everything I heard them say so I could relay it to the party on the line with the client.
Any type of call they needed to make was answered, then dialed to type what was heard back to to person they were
calling.
Education
Diploma in General in General
Cumberland Regional School - Bridgeton, NJ
September 1988 to June 1992
Skills
• Filing (4 years)
• Order entry
• Typing (6 years)
• 65 wpm
• Sales rep
• Insurance indexing (2 years)
• Data Entry (2 years)
• Data Entry Operator
• Customer Service (6 years)
• Excel
• Word
• Front Desk (4 years)
• Medical Office Experience
• Computer Literacy
• Accounting Software
• Intake Experience (3 years)
• 10 Key Calculator
• Microsoft Office
Assessments
Personality: Hard-Working — Highly Proficient
November 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: https://share.indeedassessments.com/ share_to_profile/072ba457073c82e6760684fcba546996eed53dc074545cb7 Logic & Critical Thinking — Completed
December 2019
Using logic to solve problems.
Full results: https://share.indeedassessments.com/ share_to_profile/80e47414ab4c3a6fee29abed7d91e5edeed53dc074545cb7 Receptionist — Completed
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/33b4bcf568db6e85d21d5334849c87deeed53dc074545cb7 Administrative Assistant — Completed
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ f697204d719de6d92c82e3c00d98047d
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Typing 65 wpm, microsoft 364, spread sheets, multi tasker, multiple phones, filing records, order entry, Sales Rep
(8 years)
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