Product Designer Design Systems

MARIAN ADUSEI

Product Designer Design Systems UX Design Design Thinking Data Driven Design

Phone: +1-585-***-**** Email: **************@*****.*** SUMMARY

Product Design Professional with a strong background in crafting user-centered design solutions that drive business growth, improve user satisfaction and maintain design consistency across digital platforms. Skilled in building and scaling design systems, conducting user research, data analysis, and usability testing to inform design decisions. Passionate about solving problems through intuitive and strategic design.

EXPERIENCE

Product Owner Citibank North America (United States) 10/2022 - Present

• Collaborate with stakeholders and development teams to build digital products for Citibank’s Compliance Risk Assessment platforms (in line with OCC Consent Order) increasing the automation of risk assessments and completion by 40%.

• Lead a team of designers to craft design guidelines, and develop user journey/experience maps and mockups for product features.

• Prioritizing stakeholders’ requirements by creating user stories (in Jira/Confluence) and leading backlog refinement sessions with the technology team.

• Working with Project Managers to create project roadmap and sprint timelines for deliverables by sequencing key features reducing project timeline by 25% and improving team productivity by 30%.

• Pioneered the adoption of new testing strategies that optimized feature validation processes and successfully led testing with business users, increasing testing efficiency by 10%.

• Assist in data analysis, develop data checks, and define controls for compliance product features.

• Prepared internal audit documents on data quality and controls, project artifacts, and any data or feature gap closure documents for 2023&2024 deliverables.

• Develop instructional materials and conduct user training workshops and product releases driving a 30% increase in stakeholder engagement.

• Researching how Citi’s GEN AI tools can aid in streamlining story writing, product development, and testing. Researcher Rochester Institute of Technology (Eco Design Lab - US) 09/2020 – 05/2022

• Managed end-to-end research (literature review, creating a hypothesis, developing a research plan, conducting research, testing, report writing, and creating a roadmap for future studies) contributing data to 3 journal papers and a PhD dissertation.

• Collected and analyzed data and tested research hypotheses, focusing on sustainable design methods like Design for Disassembly (DfD) and Design for Manufacturing (DfM), delivering findings in a thesis report.

• Employed innovative design thinking and research methodologies, including think-aloud protocols and videography, to effectively support research objectives.

Lead Product Designer Yongjinfc Co. Ltd (South Korea) 08/2016 – 08/2020

• Led a cross-functional team of 7 designers and marketers through the product development lifecycle process, resulting in the release of 2 new product lines and a 25% increase in partnerships for further product development.

• Collaborated with stakeholders to identify business goals and developed a comprehensive project plan for the new product development initiatives including client engagement strategies.

• Worked closely with cross-functional teams to identify market gaps and project priorities, implemented a design system and roadmap that reduced design to development by 40%, and improved our time to market by 20%.

• Investigated methods to enhance the product life cycle of the company and recommended strategies to bolster sustainability efforts, such as introducing a recycled product line aimed at achieving a 50% reduction in waste in a year.

• Developed strategic marketing and client engagement initiatives together with the marketing team for our international exhibitions increasing the company’s clientele by 20%.

Product Designer Interactions Design Lab (UNIST - South Korea) 03/2015 – 01/2017

• Conceptualized and prototyped a product and its supported interface for visually impaired students resulting in Patent being awarded.

• Collaborated with other researchers to conduct user studies, identifying 8 critical pain points in the user journey, which led to a 20% increase in task completion rates.

• Improved human and computer interactions through product usability tests and optimizing prototyping.

• Led report writing and presentation of ‘Clicks’ at the Computer and Human Interaction (CHI) '17 conference, securing a position as one of the top 12 finalists in the student design competition category. Junior Consultant International Consulting Network (at UNIST) 03/2015 – 01/2017

• Teamed up with students from various universities to conduct primary industry and market research on client's innovative products to support new business strategies.

• Our team’s client used our analysis to choose a production partner and determine their pricing strategy.

• Identified potential market segments using US Census data and construction industry research to assess the size of targeted subsets for the client and determine potential revenue.

• Drafted global expansion strategies to enter five new markets for a $5,000,000 automotive company in South Korea. EDUCATION

MS Sustainable Systems 08/2020 - 05/2022 United States Rochester Institute of Technology RIT

MS Creative Design Engineering. 03/2015 - 02/2017 South Korea Ulsan Institute of Science and Technology UNIST

BS Design and Human Engineering 08/2010 - 08/2014 South Korea Ulsan Institute of Science and Technology UNIST

Coursework: Usability Studies and Testing, Design Thinking, Industrial Product Design, Design Strategy, 3D CAD & Prototyping, Interaction Design SKILLS & COMPETENCIES

• UX Experience (UX) Design

• Sustainable Design Systems

• Strategic Product Vision Development

• User Research and Usability Testing

• Jira and Confluence

• Data-Driven Decision making

• Empathy and User-Centered Thinking

• Figma and Adobe Creative Suite

• SolidWorks & Keyshot

• Prototyping and Wire-framing

• Effective Communication and Presentation

• AI-assisted Design Tools

• Design Thinking and Problem-Solving

• Cross-functional Team Leadership

• Stakeholder Management and Communication

• User Advocacy

• Microsoft Office

• Agile/Scrum Methodologies

• Adaptability and Continuous Learning

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