Construction Project Customer Service

PRABEG THAPA

+44-073**-****** ️ *************@*****.***

London, UK

Personal Statement

Reliable and hardworking professional with experience as a Kitchen Assistant, Waiter, and Sub-Engineer. Currently pursuing a Master’s in Construction Project Management, I bring strong skills in customer service, teamwork, and problem-solving. I work well in fast-paced environments and am eager to contribute to a hospitality team while enhancing my technical knowledge.

Work Experience

Kitchen Assistant

The Silver Oaks Inn- Pokhara, Nepal

Dec 2019 – Feb 2021

Assisted chefs with preparing and cooking meals

Washed, peeled and chopped vegetables and other ingredients

Maintained kitchen cleanliness and followed strict hygiene standards

Monitored food storage and stock levels

Collected and disposed of kitchen waste properly

Worked efficiently during busy meal times, supporting the kitchen team Waiter / Till Assistant

Royal Home Resort- Aanboo Khaireni, Nepal

Mar 2021 – Nov 2022

Greeted and seated guests in a polite and friendly manner

Took and served accurate food and drink orders

Managed takeaway orders and handled cash and card payments at the till

Ensured cleanliness and hygiene in dining and service areas

Resolved customer issues quickly to ensure satisfaction

Collaborated with team members during peak hours and special events Sub-Engineer

Rural Municipality Office, Aanboo Khaireni, Nepal

Jan 2023 – Apr 2025

Supported design and management of public construction projects

Supervised construction sites, ensuring compliance with plans and safety standards

Prepared cost estimates, technical reports and site updates

Coordinated with engineers, contractors and local community members Education

London Metropolitan University, UK

Expected May 2026

MSc in Construction Project Management

Pokhara University, Nepal

Graduated 2019

Bachelor of Civil Engineering

Notre Dame Higher Secondary School, Nepal

Graduated 2014

Higher Secondary Education (+2)

Skills

Food preparation, cleanliness, and hygiene

Customer service and till handling

Quick Learner and Problem Solving

Teamwork and communication

Keeping Areas Clean and Safe

Time management and multitasking

AutoCAD drawing and technical reports

IT: Microsoft Word, Excel, PowerPoint, Teams

Certificates and Training

Registered Civil Engineer (Nepal Engineering Council – Category A)

Basic First Aid (Nepal Red Cross Society)

Disaster Risk and Safe Building Training

Communication and Project Planning Training

Languages

English – Fluent

Nepali – Native

Hindi – Conversational

References

Available on request

Contact this candidate