Customer Service Representative
Resume:
Jeanette Elkins
Jeanette Elkins
St. Louis, MO 63136
**************@*****.***
Customer Service Representative Infocision Inc.-
Youngstown, OH October 2024 to March 2025 – Work from Home position. Performed various titles such as sales, surveying, telemarketing, working with various systems on auto dialer. Converting customers or clients into the latest advertisements or offers. Read from script verbatim, collecting donations.
Cab Driver for Laclede Taxi-
St Louis, MO November 2023 to July 2024 Independent Contact – Transporting Fares within the St Louis Region.
Customer Service Representative Outsource Marketing Inc.-
North Brook, Il July 2022 to March 2023 – Work from home position. Performs customer service on various marketing campaigns. Trained and multitasking multiple campaigns, some up selling if needed. Working various programs. Ie. Live Vox, Cisco, Interactive Client, etc. Main job function is converting calls.
Customer Service Representative BroadPath Healthcare Solutions –
Phoenix, AZ December 2020 to June 2021 - Worked from home assisting with incoming calls for CVS customers. Assisted with transferring customer to correct departments. Assisted with questions on shipments of medications. Performed transferring of prescriptions and various tasks to ensure satisfaction of customer needs.
In Home Caregiver Better Home and Living –
St. Louis, MO July 2019 to November 2020 - Worked with elderly disabled in clients home assisting with cooking,cleaning, and personal care. Level of care varied between clients some needed companionship to assisting with mobility and personal care. Also ran errands if needed.
Customer Service Representative LightFire Partners LLC –
Earth City, MO October 2018 to November 2019 - Worked in call center taking inbound and outbound calls. Recruited students for various colleges and institutions. Followed scripted rebuttals while passing QA guideline.
Direct Support Professional Onyx Supportive Living –
Albuquerque, NM February 2016 to December2016 - Worked in Adult group homes for the mentally and physically disabled. Assisting with med administration, assistance with cooking and cleaning, and transport to various activities. Also documented daily observation of each individual. Assisted with ADLS and working towards clients short term and long term goals.
Caregiver Ambercare –
Albuquerque, NM June 2015 to December 2015 - Worked with elderly disabled in clients home assisting with cooking,cleaning, and personal care. Level of care varied between clients some needed companionship to assisting with mobility and personal care. Also ran errands if needed.
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