Registered Nurse, USRN

Carolyn M. Cortes **-B Cypress Village Balintawak Quezon City, Philippines 1106 Email: ***********@*****.***

Cellphone number: (63-956*******

OBJECTIVE: To obtain permanent full-time nursing position in institutions where teamwork, compassion and professionalism are practiced and expected.

LICENSES:

Professional Registered Nurse in Chicago, Illinois (license number: 041439910)

Date of issue: March 22, 2016

Expiration date: May 31, 2026

Registered Nurse (PRC license number: 0636023)

Expiration date: November 1, 2022

WORK EXPERIENCE:

EXL services INC.

Nurse Associate/Utilization review nurse, May 29, 2019 up to present

Evaluate the appropriateness of treatment plans and services provided to the patient covered under the plan.

Ensure that the quality of such care and services meets or exceeds the accepted standards.

Review documentation and interpret data obtained from clinical records or system to apply

Appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and provider issues.

Ago Memorial Medical Center

Volunteer Nurse – Medical Surgical Nursing June 2017 up to June 2019

Uses the nursing process effectively and accountably

Performs patient care efficiently and effectively through practice and communication with patients and other staff

Coordinates care plan for patients and consults with other members of their team to ensure best outcomes

Follows the policies, rules, guidelines and procedures set out Board of Nursing and their employer

Works independently under the supervision of the manager or charge nurse to implement care goals for patients and professional goals for themselves

Competently assesses the patient on a regular basis

Prioritize patient care and associated issues to determine appropriate interventions.

Hinduja Global Solutions

Clinical Nurse Advisor, June 16, 2016 – May 17, 2019

Review and processing of electronically submitted claims following Medicare guidelines and criteria met.

Ensure HIPPA compliance.

Phone calls to members and providers with determinations and information in regards to processed claims or further review directions when required.

Self-directed with a high level of personal accountability.

Documented member information obtained from clinical received.

R.C. Tagala Construction Company

Company Nurse, November 2014-November 2015

Ensure safety and standards are met.

Coordinate health and safety of workers.

Coordinate health care services to injured workers, as well as facilitate effective communicationbetween injured workers and management.

First aid application

Monitoring and recording patient’s condition

Perform other duties assigned

Vian Family Hospital 2

Senior Nurse, June 2014-November 2014

Assigned in Out-patient department, OB-gyne, Pediatrics,Emergency Room, Medical-Surgical, Labor and Delivery Room and Operating Room.

Responsible in the management and supervision of nurses (2 junior staff nurses and 6 trainees) and related activities in the DR,OR, ER and OPD.

Responsible in rendering nursing care of patients by assessing, planning and implementing nursing activities.

Responsible in setting up OR/DR instruments/supplies.

Helps and also assigns nurses who’ll assist during operations.

Provides assistance and guidance in observing asepsis in the unit.

Able to carry out doctor’s orders within hospital policy and legal limitations, maintains records, nursing notes and individual care.

Organizes the schedule of newborn babies to be vaccinated.

Doing itemized hospital bills for patients before discharging them.

Junior Staff Nurse May 2014-June 2014

Assists doctors and observes patients during surgical operations/procedures.

Performs blood extraction, skin test, Intramuscular injection and IV insertions.

Assesses, plans and implements nursing activities.

Prepared instruments for procedures with minimal supervision.

Carried out doctor’s orders and did nurse’s notes in the chart.

Trainee February 2014-May 2014

Taking vital signs in every patient whether admitted or an out-patient.

Interviewing an out-patient regarding their chief complaint during checkups.

Monitoring of IV fluid drop rates and IV lines.

Prepared necessary instruments used in procedures with supervision.

Gave medications orally or through IV line with supervision.

Home care

Private Duty Nurse, February 2012- December 2013

Assisted in taking care of a newborn baby -feeding and bathing.

Took necessary measures if the patient has an illness, provided medical treatment and administered medications as ordered by the physician.

Maintained and developed overall well-being of the baby.

Temporary Administrative Operations Staff

National Foods Singapore Pte. Ltd. (NFS)(2011 November to 2012 January) (NFS is a subsidiary of Kirin (of Japan)-owned LION Ltd. In Oceania – a merger beer, wine and spirits maker Lion Nathan and RTD diary and juice manufacturer National Foods Ltd (NFL). NFS overseas the Asia-Pacific operations and distribution of top Oceania brands across many categories such as fruit juices (Berri, Just Juice), RTD milk (Pura, Big M), yoghurt (Yoplait, Dairy Farmers),and specialty chesses (Australian Gold, MiLel, Coon, King Island, Tasmanian Heritage, Mersey Valley).

Operations:

Coordinated with Malaysian contract packers (SusuLembuAsli (Johore) SdnBhd, PJ Natural Food Product SdnBhd, IDS Manufacturing SdnBhd, and Herculean Food Industries SdnBhd) to ensure sufficient supply and with logistics and transport providers for timely collection and deliveries.

Processes orders from Asia-Pacific customers (Indonesia, Malaysia, Thailand, Singapore, Cambodia, China, Philippines, Vietnam, Papua New Guinea, Japan, Korea, Fiji, etc.) via relevant documentation (purchase orders, order confirmations, picking list, packing list, invoices, debit/credit notes).

Monitored inventory and assisted Production Planning with customer demand forecasts and order movements

Handled customer complaints on deliveries and inbound stocks.

Certification:

Basic nursing Skills – Tracheostomy Care, PEG Care, NGT Care and Feeding, Catheter Care, CBG + Insulin and Colostomy Care; March 17, 2019

Volunteered:

Medical mission in Sto. Domingo Parish Church:

oAssisted doctors, assessed patients and prepared documents.

oEducate patients on doing proper hygiene to avoid spreading microorganism to one another and help individuals understand the importance of strict compliance to their medications.

SKILLS:

In-depth knowledge of advance and high tech equipments and devices used.

Responsible and great communication skills with understanding of medical terminology.

Effective demonstration and leadership qualities.

Knowledgeable in MS Office (Word, Excel and Power point) and other basic computer operations.

Standard First Aid Treatment, Basic Life Support, Comprehensive ECG reading, Advanced Cardiac Life Support

Strong ability to adapt to new environment.

Can handle queries very well with nice interpersonal skills.

EDUCATIONAL BACKGROUND:

Tertiary Bachelor of Science in Nursing 2006-2010, Capitol Medical Center Colleges Sto. Domingo Ave, Quezon City, Philippines

Secondary 2002-2006, Grace Christian College (formerly Grace Christian High School) Grace Village, Sto. Domingo, Quezon City, Philippines

REFERENCES: Available upon request

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