Pharmacy Technician Customer Service
Resume:
Lianny Gomez
Weymouth, MA *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Walgreens Boots Alliance-Boston, MA
January 2023 to August 2024
• Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Assisted in the preparation of compounded medications under the supervision of a pharmacist
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Processed insurance claims for patients' prescriptions using electronic systems such as PMR software
• Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
• Maintained confidentiality of patient information according to HIPAA regulations at all times
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
Education
High school diploma
Malden High School-Malden, MA
June 2022
Skills
• Medical Office Experience
• Typing
• Compounding Medications
• Computer Operation
• Insurance Verification
• HIPAA
• Medical Terminology
• Microsoft Outlook
• EMR Systems
• Pharmacy Technician Experience
Certifications and Licenses
Pharmacy Technician License
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