Support Technician It

Daniel Hyman

New York, NY *****

1-718-***-****

******.******@*****.***

Talented Support Technician bringing two years of experience in enterprise IT hardware equipment. Knowledgeable about operations and repairs. Enthusiastic about helping operations run smoothly by providing top-notch support.

Websites, Portfolios, Profiles

SKILLS

EXPERIENCE

IT Support Technician - Client Systems

Buffalo State University, Buffalo, USA August 2024 - May 2025 Produce Associate

Tops Friendly Markets, Buffalo, USA August 2024 - January 2025 Camp Cryptobot

Pace University, New York June 2018 - August 2018

EDUCATION

Bachelor of Science in Computer Information Systems May 2025 SUNY Buffalo State University, Buffalo, NY

LICENSES & CERTIFICATIONS

Google Cybersecurity Certificate, 05/25, Covered SIEM, threat modeling, incident response, cryptography, Linux, and Python security.

• https://www.linkedin.com/in/daniel-hyman-865940254/

• HTML • JavaScript

• CSS • VBScript

• C/C++ • Python

• SQL • Windows 10/11

• MacOS/iOS/Linux • Microsoft 360/Excel/Access

• Security protocols • Ticket management

• Operating systems

Responded to support requests from end-users and patiently walked individuals through

• basic troubleshooting tasks.

• Configured hardware, devices, and software to set up work stations for employees.

• Installed, configured and maintained computer systems and network connections. Checked product shelves to review for proper price labels and handled price changes when

• requested by management.

Developed strong organizational and communication skills through coursework and

• volunteer activities.

Contact this candidate