Customer Service Representative
Resume:
Erika Streeter
Customer Service Representative
Arlington, TX 76010
****************@*****.***
Certified biller coder and 10+ yrs experience in the customer service industry Arlington, TX
Authorized to work in the US for any employer
Work Experience
Storeroom Manager
Coxdorf Llc - kentucky
December 2022 to Present
using the company’s system, i communicate with the supervisor and look at for instructions or info about my incoming shipments upon receipt i inspect the order add the required zfinishing touches or coupons etc.& then
ship from my nearest store.
Packer/Inspector
Dickies Distribution Center - Fort Worth, TX
November 2021 to May 2022
Inspect articles of clothing and make sure they are qualified no missing buttons broken zipper etc. and wrap in proper paper and packaging,& labels wrapping paper coupons and/or brochure are added to the package,then they are placed in appropriate line & ensure they are shipped in their appropriate packaging and from there assigned lane
Survey Caller
Rainsoft Water Treatment Systems - Grand Prairie, TX June 2019 to July 2020
Using call list call current customers and ask questions about the product they purchased from the company to ensure quality service and reliability. Customer Service Representative
GC Services - Copperas Cove, TX
April 2018 to February 2020
Call customers and attempt to collect the debt owed and or make arrangements Kingdom First Realty - Arlington, TX
March 2016 to July 2018
Primarily assisted in bookkeeping and getting homes ready to show for open house. Picker/Packer
HelloFresh - Arlington, TX
May 2013 to November 2017
Direct assistant for the owner of kingdom first, answer phones,typing probates,making invoices and prepping properties for transformations and viewing Lead Concierge
COWBOYS STADIUM - Arlington, TX
January 2012 to January 2013
Greet customers and show them to their suites and seats in the suite and help with anything they need and go above and beyond to assist them and their families/friends in a regal way. Education
certificate in Medical insurance Billing & Coding
Concorde Career College-Grand Prairie - Arlington, TX May 2007 to March 2008
GED
Venture (Alternative) - Arlington, TX
Skills
• medical records keeping,medical terminology,excel word mucrod (10+ years)
• Warehouse Experience (5 years)
• Basic Math (5 years)
• Data Entry (5 years)
• Customer Service (10+ years)
• Microsoft Office (5 years)
• Medical Coding
• Medical Billing
• Insurance Verification
• CPT Coding
• Medical Scheduling
• Medical Office Experience
• Sales
• ICD-9
• Anatomy Knowledge
• Medical Receptionist
• Accounts Receivable
• Physiology Knowledge
• HIPAA
• Transcription
• Quality Assurance
• Phone Etiquette
• Customer service (5 years)
• Typing
• Epic
• ICD Coding
• English
• Laboratory Experience
• QuickBooks
• Computer Operation
• Microsoft Powerpoint
Certifications and Licenses
Medical Billing Certification
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