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It Support Data Analyst

Location:
Minneapolis, MN
Posted:
July 13, 2025

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Resume:

Ahmed Sahardid

952-***-**** ********@***.*** https://www.linkedin.com/in/ahmed-sahardid/

https://github.com/Ahmed-sahardid

EDUCATION

University of Minnesota Minneapolis, MN

Bachelor of Science: Information Technology Concentration: Data Science May 2026 Relevant Coursework: Networking, IT Infrastructure, Security Policy, C Programming, Data Structures & Algorithms, Financial Accounting, Business Communication.

TECHNICAL SKILLS

Languages: Python, SQL, C, C++, React, MongoDB, Azure, Ansible Tools: Git, Wireshark, Wazuh, NMap, OWASP, Power BI, Splunk PROFESSIONAL EXPERIENCE

FreeGeek Computer Repair Technician -Volunteering Minneapolis, MN January 2024- present

●Install, configure, and troubleshoot operating systems and software to ensure devices run smoothly and securely.

●Diagnose, repair, and maintain computer hardware, peripherals, and network equipment to keep systems operational. Security Officer Securitas – Minneapolis, MN February 2025 - Present

●Maintained 24/7 access control and conducted regular foot and vehicle patrols of a 10-story commercial building

●Monitored CCTV feeds, reviewed footage for incidents, and produced daily incident reports

●Acted as on-site liaison with law enforcement and emergency responders during alarms and investigations

●Oversaw security operations at MPHA, ensuring resident safety across 150+ units Hennepin County Data Analyst Intern Minneapolis, MN June 2023 – September 2023

●Managed 200+ medical and legal files with 100% accuracy, Flawless documentation for critical legal proceedings.

●Created 15+ Tableau reports, improving data visibility by 30%, which enables better decision-making for legal teams. Security Officer Supervisor American Security – Minneapolis, MN January 2024- February 2025

●Oversaw security operations at 50 South Sixth.

●Performed routine building inspections, identified hazards,

●Collaborated with property management (e.g., Deloitte, Stinson) to ensure building safety and compliance PROJECTS

Capstone Project: AWS High Availability Website

●Designed and implemented a scalable and highly available website infrastructure on AWS

●Configured 2 EC2 instances across different availability zones to host the bakery's website, ensuring 99.9% uptime.

●Deployed an Application Load Balancer (ALB) to distribute traffic and enhance fault tolerance.

●Integrated AI features for personalized content recommendations improve customer engagement. Raspberry Pi Media Server

●Built and configured a home media server using Raspberry Pi, installing a Linux-based OS, setting up media streaming services, and optimizing network and storage performance..

●Strengthened technical expertise in hardware setup, network configuration, and system optimization, showcasing initiative and advanced problem-solving skills outside of formal coursework. LEADERSHIP & PROFESSIONAL DEVELOPMENT

Management Leadership for Tomorrow Washington, DC January 2025 – Present

●Career Preparation Fellow

●Accepted into a selective 18-month professional development program for high-achieving diverse talent

●Complete business case studies and assignments to grow leadership and technical skills Somali In Business and Tech Treasurer Minneapolis, MN January 2023- March 2025

●Managed and tracked a $7,500 student fund, implementing a new budgeting system that improved allocation accuracy by 45% and streamlined financial reporting.

●Organized and maintained ledgers for 2 monthly transactions, implementing a new expense tracking system that reduced processing time by 35% and improved financial transparency.



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