Understood and met the needs of each customer, providing personalized advice on frame styles, lens types, and sunglasses. Supported fellow associates during busy periods and helped with various tasks as needed. Met or exceeded sales goals and quotas set by the store manager. Assist with inventory management, including receiving, stocking, and restocking merchandise. Named “Top Seller” for the first 4 months of store opening. Quay Australia
Sales Associate June 2021 - December 2022
Warmly welcomes guests as they arrive at the restaurant or dining area, and guides them to their tables. Prepare and serve a variety of coffee and espresso-based beverages, adhering to established recipes and quality standards. Operate coffee equipment, such as espresso machines and grinders, while maintaining cleanliness and proper maintenance. Handle cash and process transactions accurately using the POS system. Hilton Atlanta
Restaurant Host • Barista August 2022 - Feburary 2024 Coordinating pre-operative tests and ensuring patients obtain necessary medical clearances. Coordinating and scheduling surgical procedures, consultations, and follow-up appointments for patients using the company’s Customer Relationship Management application. Assisting in the development and execution of marketing campaigns to promote the clinic’s services. Preparing and managing invoices for surgical procedures, ensuring accuracy and timeliness. Office previously known as Body Aesthetic Center and Icon Cosmetic Center Avana Plastic Surgery
Sales Coordinator June 2024 - October 2024
JADA RAY
Atlanta, GA, 30303 305-***-**** ********@*****.*** E M P L O Y M E N T H I S T O R Y
Led, motivated, and coached a team of baristas and support staff that serves guests of the 900-room hotel along with Georgia World Congress Center Attendees.
Conduct regular inspections and quality checks to ensure compliance with health and safety regulations. Oversee the preparation and presentation of high-quality coffee, espresso-based beverages, teas, and other menu items. Manage inventory levels, including ordering supplies and maintaining stock to meet demand. Seasonally worked as a fine dining server at neighboring food outlets Signia By Hilton
Food & Beverage Supervisor Feburary 2024 - May 2024 Delivered an exceptional customer experience by providing personalized product recommendations, fitting assistance, and in-depth knowledge of SKIMS’ collections.
Exceeded sales targets by building strong customer relationships and leveraging upselling and cross-selling techniques. Maintained a well-organized and visually appealing sales floor by adhering to brand merchandising standards and replenishment procedures.
Collaborated with team members to meet daily operational goals, including inventory management, cashiering, and resolving customer concerns promptly.
Represented the SKIMS brand by embodying its values and fostering a welcoming and inclusive shopping environment. Skims Body Inc.
Sales Associate October 2024 - January 2025
Skillfully prepare a variety of coffee and espresso-based drinks, teas, and other beverages according to the company’s standards.
Assist with food preparation tasks, including assembling sandwiches, salads, and pastries as needed. Support fellow team members during busy periods and assist with various tasks as needed. Panera Bread
Barista • Cashier May 2021 - June 2022
E D U C A T I O N
B.S Business Administration • 2021 - Current
GEORGIA STATE UNIVERSITY
S K I L L S
MICROSOFT OFFICE CRM APPLICATIONS CUSTOMER SERVICE COMMUNICATION ACTIVE LISTENING CONTENT CREATION ORGANIZATION
Accurately taking customer orders, either at the counter or tables, and inputting them into the system. Ensuring that ingredients, cups, straws, napkins, and other supplies are replenished as needed. Assisting coworkers during busy periods and collaborating to ensure efficient service. Adhering to food safety and sanitation guidelines to ensure a safe dining environment. The Yard Milkshake Bar
Cashier • Server November 2021 - January 2022
Developed partnerships, and executed initiatives that aligned with Pink's values and goals. Identified and established partnerships with relevant student groups, local businesses, and campus stakeholders to expand brand reach.
Developed creative content, such as social media posts, blog articles, and videos, to showcase brand values, products, and initiatives. Coordinated logistics, including event setup, promotion, materials, and post-event follow-up. Victoria Secret Pink Campus Representative Team
Community Outreach Lead August 2022 - December 2022