Data Entry / Management

Ndubuisi Nwogwugwu

Operational Resilience Manager

Ennis, TX 75119 213-***-**** ***********@*****.***

LinkedIn: https://www.linkedin.com/in/ndubuisi-nwogwugwu-858627229

Professional Summary

Results-driven professional with over five years of cross-functional experience in quality control, compliance enforcement, and crisis response operations. Proven ability to manage high-pressure environments through disciplined procedures, strategic risk mitigation, and operational oversight. Background includes ensuring ISO 9001 compliance, enhancing inmate supervision systems, and spearheading incident response efforts in correctional facilities. Currently completing a B.S. in Business with a focus on Project Management to further strengthen organizational leadership. Committed to applying a resilient, data-informed approach to managing operational risks, safety, and business continuity at enterprise scale.

Work Experience

Correctional Officer IV Texas Department of Criminal Justice – Teague, TX

Jun 2024 – Present

- Enforce safety, behavioral, and compliance standards across high-security inmate populations.

- Perform routine inspections, emergency response drills, and contraband control activities.

- Train peers on crisis intervention protocols and policy adherence.

- Maintain detailed reports on inmate behavior, security breaches, and procedural violations.

Quality Control Inspector (Contract) Samsung Electronics (via MAO Staffing) – Coppell, TX

Jan 2020 – Mar 2020

- Conducted root cause analysis to reduce quality failures across product lines.

- Led inspections aligned with ISO 9001 standards and enforced process compliance.

- Facilitated cross-departmental quality assurance efforts and deviation tracking.

Quality Control Inspector (Contract) Doskocil Manufacturing (via Employee Solutions) – Arlington, TX

Mar 2017 – Oct 2019

- Inspected inbound materials and production output to ensure customer and regulatory compliance.

- Led non-conformance reporting and collaborated with teams to initiate corrective actions.

- Trained junior inspectors on quality procedures and reporting tools.

Education

University of Phoenix – Arizona

Bachelor of Science in Business (Expected Feb 2027)

Concentration: Project Management & Organizational Leadership

Tarrant County College – Arlington, TX

Associate of Arts, 2018 – 2020

Core Skills

• Risk & Compliance: SOP Enforcement, Safety Protocols, ISO 9001 Standards

• Operations: Quality Auditing, Process Improvement, Facility Inspections

• Security & Crisis Response: Emergency Preparedness, Behavioral Monitoring, De-escalation

• Leadership: Agile Collaboration, Staff Training, Conflict Resolution

• Technology: Microsoft Office Suite (Advanced), Report Writing, Incident Documentation

• Communication: Verbal Briefings, Policy Clarification, Team Coordination

Contact this candidate