It Manager Project Management

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COURTNEY FOX

IT Manager

PROFESSIONAL SUMMARY

IT Manager with over 26 years of extensive expertise in IT management, specializing in EDI systems and Agile/Scrum methodologies. Demonstrates a strong ability to lead teams, manage complex projects, and facilitate cloud migrations using Azure DevOps. Committed to driving technological advancements and enhancing customer service through innovative solutions and strategic project management.

EMPLOYMENT HISTORY

IT MANAGER – EDI2022 - 2025

Werner EnterprisesOmaha, NE

• Manage a team of six developers

• Liaison between Operations, EDI IT Team, and External Customers

• Maintain business relationship with EDI Cloud vendor

• Project Management responsibilities

• Scrum Master responsibilities

• Business Analyst responsibilities

• Analyze information provided by customers to ensure proper information is available for the EDI IT team to enable EDI setups

• Maintain project backlog and create stories for EDI IT team and Cloud Vendor

• Agile/Scrum Kan Ban project system

• Azure Dev Ops project management coordination and prioritization

• Work with key stakeholders to prioritize and assign projects

• Work closely with the IT Leadership to plan, prioritize, and schedule project backlog initiatives

• Help to facilitate multiple daily project standups

• Key resource during our Cloud migration over to a new Azure platform

• Customer Service for various technology programs for both Internal and External Customers

• Analyze customer reports to include QA metrics

EDI ANALYST 32017 - 2022

Werner EnterprisesOmaha, NE

OPERATIONS SUPERVISOR2011 - 2017

Werner EnterprisesOmaha, NE

TRAINING/DEVELOPMENT MANAGER2009 - 2011

Werner EnterprisesOmaha, NE

OPERATIONS SUPERVISOR2006 - 2009

Werner EnterprisesOmaha, NE

EDI CLERK1999 - 2006

Werner EnterprisesOmaha, NE

EDUCATION

B.S., BIOLOGYJan 1995 - Jan 2006

University of Nebraska at OmahaOmaha, NE

SKILLS

Agile, Scrum, Azure DevOps, EDI, Project Management, Business Analysis, Cloud Migration, MS Office, AS400, JIRA, Team Leadership, Customer Service, Operations Management, Requirements Gathering, SaaS Product Owner

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