Ms. Robbie Adele Berard
Mandeville, LA *****
******.******@*****.***
Professional Summary
Highly motivated, results-oriented professional with diverse experience in property management, tenant
relations, sales of leased property, and management of office operations.
• Proven ability to increase sales and improve occupancy rates
• Excellent interpersonal, communication and leadership abilities
• Cultivate, nurture & build trust in customer relationship
Authorized to work in the US for any employer
Work Experience
Assistant Property Manager
Abita View Apartment Homes by Latter & Blum, Inc-Covington, LA
February 2018 to March 2020
• Assisted in the management and oversight of 140 apartment units
• Increased occupancy by 75%, Solely responsible for Sales/Revenue growth
• Contract Negotiations, Lease Administration, Eviction Notice Filing, Conducted background checks on
applicants
• Maintained a high customer approval rating as a result of dynamic service, exemplary support and
interpersonal communication
• Provided tours of the property and amenities to prospective tenants and offered valuable information
regarding major features
• Established efficient administrative system including Work Order Service Requests
• Marketing Survey coordination & completion for North shore properties
• Top 3 Nominee for Assistant Property Manager Award for L&B 12/10/2019
Leasing Agent
AGR Homes-Covington, LA
March 2012 to January 2018
• Responsible for leasing of 50 homes and town homes
• Conducted unit inspections, oversaw maintenance work orders and ensured property landscaping and
grounds are properly serviced
• Increased occupancy by 25%
• Processed resident applications and created/managed lease agreements
• Contract Negotiations, Lease Administration, Eviction Notice Filing, Conducted background checks on applicants
• Actively followed up with prospects and hot leads, and throughout the leasing process
• Gathered, distributed and maintained all materials for marketing plan
Leasing Consultant
Joubert Company-New Orleans, LA
March 2008 to February 2012
• Responsible for leasing of 300 homes & duplex units in the New Orleans area
• Increased occupancy by 8.5%
• Processed resident applications and created/managed lease agreements
• Collected monthly rental payments, followed up with tenants on renewal notices
Education
Diploma
Grace King High School-Metairie, LA
May 1983
Skills
•Software Experience / Skills: Yardi, Voyager, Microsoft Office / Knowledge of leasing and market
conditions, & Fair Housing mandates (10+ years)
• Accounts Receivable (7 years)
• Microsoft Excel (10+ years)
• Microsoft Outlook (10+ years)
• Assistant Manager Experience (2 years)
• Property Leasing (10+ years)
• OneSite (10+ years)
• Property Management
• Administrative Experience (10+ years)
• Customer service (10+ years)
• Accounts Payable (10+ years)
Certifications and Licenses
Fair Housing & Cultural Diversity - Louisiana Mandatory Course 2020
October 2019 to Present
Certificate of Completion
Fair Housing & Cultural Diversity
October 2018 to Present
Certificate of Completion
EL-100 Welcome to eLearnig
August 2018 to Present
Certificate of Completion
Excel 2000 Level 1