Store Manager Customer Service
Resume:
Summary
Highlights
Accomplishments
Experience
Education
Kelly Craig
Hudson, FL 34669
M: 727-***-****
**************@*****.***
Experienced Assistant Store Manager adept at problem solving, customer service, hiring and training, hardworking, quality staff. Employs excellent leadership skills and multi-tasking strengths.
Store opening and closing procedures
Accurate cash handling
Outstanding communication skills
Flexible schedule
Recruiting and interviewing
Conflict resolution skills
Team-oriented
Organized
Excellent multi-tasking
Promoted to Assistant Store Manager after 5 months in the Cashier position. November 2009
to
May 2010
Save A Lot Hudson, FL
Cashier
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received.
May 2010
to
February 2016
Save A Lot Trinity, FL
Assistant Store Manager
Completed a series of training sessions to advance from Cashier to Assistant Manager.Addressed customer inquiries and resolved complaints.Directed and supervised employees engaged in sales, and reconciling cash receipts.Completed weekly schedules according to payroll policies.Assisted training new assistant managers and lead key holders. Trained staff to deliver outstanding customer service.Worked closely with the store manager to formulate store procedures and policies. Proven ability to conduct effective store walk with upper management. Stocked and restocked inventory when shipments were received.Addressed customer inquiries and resolved complaints. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.
September 2001
to
December 2007
School Age Chi;d Care Program Terre Haute, IN
Director
Recruited, hired and trained new employees. Determined discipline up to and including termination. Oversaw all daily operations of 15 schools. Conducted monthly team meetings to voice concerns and offer constructive feedback to others. 1991 Indiana State University Terre Haute, IN, USA Bachelor of Arts: Psychology
Contact this candidate