Customer Service Representatives

Kevin Skinner

+1-716-***-**** ********@*****.*** Tonawanda, NY

WORK EXPERIENCE

Shipping and Receiving Lead, Haun Welding supply

August 2024 - Present

Managing shipping and receiving operations, ensuring accurate and timely processing of all incoming and outgoing shipments Worked closely with customer service representatives to address customer inquiries regarding order status or shipment delays Enter in purchase orders through ERP system

Enter in Fed ex and UPS or orders incoming and out going Fulfill orders going out next day

picking orders for next day

stocking and filling orders for all incoming and outgoing merchandise Driver/warehouse, Southern Glazer wine and spirits of upstate NY October 2011 - July 2024

Safe operation of vehicle. Responsible for pickups, deliveries and returns. Operation of forklifts and electric pallet jack. Returns and warehouse work. Use of RF scan gun for returns.

Excellent customer service skills.

Built rapport with customers and maintained and kept everything in order. Kept warehouse in pristine shape and made sure things ran smoothly. I organized will calls and salesman samples.

Excellent customer relations

Trained other new employees in warehouse and on the road. EDUCATION

Amherst High School

H.S. Diploma

Buffalo State College

1986-1989

Incomplete Bachelor's Degree, Hospitality administration management Previous restauraunt manager experience and chef.

Erie Community College

1984-1986

Associate of Arts and Sciences - AAS

SKILLS

Entering purchase orders, excellent customer sevice, fed ex and ups orders in and out, Forklift Experience, freight loading and unloading, General Warehouse, RF scanner, Shipping and Receiving, Truck Driver

CERTIFICATION AND LICENSES

Licensed Forklift Operator

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