Customer Service Representative
Resume:
Consuelo Hann
costumer service agent
Powder Springs, GA 30127
************@*****.***
Professional Summary
• My plan is to get a good job .I love to help others .I have alot of experience.In a wide variety of different feilds.IM set on making others happy and getting the job done. I'm also a team player with even lead experience. Looking for my career job I'll eventually retire fro.m Authorized to work in the US for any employer
Work Experience
Lead Patrol Officer, Training Lead
N'cole Recycling-Austell, GA
May 2008 to August 2023
Austell, GA May 2008 - Present
• Material Handling
• Assembly
Patrol warehouse during shifts and after shifts Lock and unlock warehouse Inventory count, Loss prevention officer
Project Details
Objective
• Safety in Numbers
Help kids stay safe
Period: 8/3/2015 Team Size: 10
Role: Team leader
Objective
Customer Service Representative
AT&T-Atlanta, GA
February 2021 to June 2023
customer service agent,take calls,foward calls solve problems Costumer Service Representative
Apple-Remote
April 2019 to March 2021
solve technical issues
Customer Service Representative
FedEx Ground-Remote
February 2018 to May 2020
handle missing packages calls, etc
Delivery driver
FedEX contractor 18Q-Lithia Springs, GA
February 2019 to April 2019
• Deliver packages around ATLANTA metro area.Didn't like how I was paid i worked a lot of hours loading truck. But didn't get paid for the time time didn't start till I left the terminal.But FedEx full time employees didn't have to load they own trucks but was already clocked in Warehouse Worker
Material in Motion-Forest Park, GA
March 2016 to July 2017
Make computer trays for Google
Assembly Team Leader
Elwood Staffing/ Honda is Company-Lincoln, AL
January 2011 to February 2015
Staffing/Honda Auto Parts Lincoln, AL Oct 2014 - Feb 2015
● Parts handling
● Assembly line putting together auto parts
● Forklift Driver
• Operated a variety instruments including, wiring controls and routine fastening instruments
• Assembled materials
• Ensured job was performed in a clean and safe working environment
• Documented Foreign Object Damage (FOD)
• Loaded and inspected parts and products
• Inspected finished products
• Lifted up to 50 pounds
• Recorded production process
Education
High school or equivalent in High school
JTPA-Talladega, AL
August 1992 to May 1993
Skills
• Forklift (10+ years)
• General Labor (10+ years)
• Loading (10+ years)
• Order Puller (10+ years)
• Picker Packer (10+ years)
• Shipping (10+ years)
• Shipping Receiving (10+ years)
• Warehouse Associate (10+ years)
• Warehouse Experience (10+ years)
• RF scanner (10+ years)
• Cherry Picker (10+ years)
• Inventory Control (10+ years)
• Forklift Operator (10+ years)
• Pallet Jack (10+ years)
• Excel (10+ years)
• Microsoft Word (10+ years)
• Shipping And Receiving (10+ years)
• Materials Handling (10+ years)
• Quality Inspection (10+ years)
• Freight Experience (10+ years)
• Delivery Driver Experience (10+ years)
• Box Truck (10+ years)
• Manufacturing (10+ years)
• Load & Unload (10+ years)
• Food Industry (10+ years)
• Reach Truck (5 years)
• Maintenance (10+ years)
• Lawn Care (Less than 1 year)
• Merchandising (10+ years)
• Machining (1 year)
• Logistics (10+ years)
• Tractor-Trailer (Less than 1 year)
• Landscape Maintenance (Less than 1 year)
• Commercial Cleaning (10+ years)
• Quality Assurance (10+ years)
• Warehouse Management (10+ years)
• Loader Operation (10+ years)
• Assembly (10+ years)
• Mowing (10+ years)
• Computer literacy (10+ years)
• Customer service (10+ years)
• Flatbed (10+ years)
• Leadership
• Mechanical knowledge
• Warehouse distribution
• Commercial driving
• Microsoft Office
• Custodial experience
• Stocking
• Automotive repair
• RF scanner (10+ years)
• Leadership (10+ years)
• Pallet jack (10+ years)
• Dispatching
• Electrical experience
• Heavy lifting
• Facilities maintenance
• Van driver
• Driving
• Communication skills
• Windows
• Telemarketing
• Computer skills
• Sales
• English
• Loss prevention officer (10+ years)
• Security
• Customer service
• Load & unload
• Driving
• Guest services
• Leadership
• Mobile devices
• Warehouse management system
• Warehouse management
• S3
• Front desk
• Forklift
• Analysis skills
• Sales
• Retail sales
• Telemarketing
• Assembly
• Cold calling
• Cash register
• Marketing
• Manufacturing
• Order entry
• Communication skills
• Negotiation
• Quality assurance
• Cash handling
• Hotel experience
• Merchandising
• Documentation review
• Restaurant experience
• English
• Presentation skills
• Outdoor work
• Manual transmission
• Serving
• Typing
Languages
• English - Expert
• Spanish - Intermediate
Awards
Bronze certified
May 2010
Bronze certified
August 2009
Job training skills on and off.the.job
Certifications and Licenses
Forklift Certified
December 2000 to January 2021
Driver's License
October 2019 to October 2027
Bronze certification
October 2014 to December 2014
Workforce job readiness certificate
DOT Medical Card
May 2020 to December 2021
Non-CDL Class C
First Aid Certification
Armed Security License
January 2011 to February 2022
CPR Certification
January 2015 to July 2025
CLP
Additional Information
Very quick learner
Work well with others
A natural born leader who loves to teach others the right way is.the only.way
Contact this candidate