Data Entry Specialist
Resume:
Kaitlyn Alba
Jacksonville, FL *****
****.*******@*****.***
Committed and thorough professional with several years of experience, quick typing skills and strong work ethic. Expert at coordinating and completing projects with minimal supervision. Proven strengths in relationship building and communication. Skills
Work History
Insurance Specialist
Ascendo Resources, Jacksonville, FL March 2025 - June 2025 Data Entry Specialist
World Logistics Group, Jacksonville, FL January 2024 - October 2024 Member Resolution Data Entry Specialist
Solidarity Healthshare, Phoenix December 2022 - January 2024
• Error verification • Data reporting
• Log book updates • Excel formulas
• Transcribing documents • Data auditing
• Data input Data collection and reporting • Problem-solving abilities
• Critical Thinking • Time management abilities
• Independent Decision-Making
• Researched and resolved routine and complex issues.
• Utilized CRM software to manage client relationships.
• Maintained appropriate filing of personal and professional documentation.
• Maintained electronic filing systems and categorized documents.
• Maintained physical and computer-based filing systems.
• Organized storage areas, closets and filing cabinets to prevent buildup of clutter. Collaborated with team members to ensure timely completion of projects within given
• deadlines.
Performed data entry and validation of customer information in a high-volume, fast-paced
• environment.
• Process and post client payments.
• Complete daily claims submission.
• Collaborate with team members to meet department goals and daily tasks. Utilized advanced computer skills to accurately enter large volumes of numerical data into
• multiple databases and spreadsheets.
• Completed data entry tasks with accuracy and efficiency.
• Updated customer interaction logs across phone, email, and web chat platforms. Uphold and Integrate Solidarity's Catholic and Christian identity and foster the teachings of
• the Church in all aspects of job responsibilities.
• Ruled on exceptions, motions, or admissibility of evidence.
• Utilized medical terminology and coding (CPT Codes and ICD-10 Codes). Administrative Assistant
Florida Family Insurance, Jacksonville, FL May 2019 - August 2022 Successfully managed customer complaints and inquiries, providing timely resolutions to
• ensure customer satisfaction.
Follow company Sharing Guidelines. Developed strong relationships with customers by
• actively listening to their needs and responding promptly.
• Corrected data entry errors to prevent duplication or data degradation. Scanned documents and saved in database to keep records of essential organizational
• information.
Managed documents by organizing forms, making photocopies, filing records, preparing
• correspondence, and creating reports.
• Maintained files and filing, keeping sensitive information confidential.
• Error verification
• Data reporting
• Log book updates
• Excel formulas
• Transcribing documents
• Data auditing
• Data input Data collection and reporting
• Problem-solving abilities
• Critical Thinking
• Time management abilities
• Independent Decision-Making
• Reading Comprehension
• Handled incoming calls and directed them to relevant departments.
• Support all agency administration and licensing compliance activities.
• Acted as main contact for inquiries through email and phone. Collaborates with Human Resources for timely orders. Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
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