Customer Service United States
Resume:
RENOR PATTON
**************@*****.***
**b Reading Road Edison, New Jersey 08817
OBJECTIVE
Dedicated Customer Service
Supervisor with over 5 years of
experience in enhancing
customer satisfaction, training
staff, and implementing efficient
service protocols. Seeking to
leverage strong leadership and
communication skills to
contribute to a dynamic team
and drive exceptional service
standards.
SKILLS
REFERENCES
JESSIE BARNES
Owner, Trailblazers Tranz
************@*****.***
JENAIR LEAK
Supervisor, United States Postal
Service
***********@*****.***
SUMMARY
Reliable and driven professional with over 5 years of experience in customer service and transportation management roles. Demonstrated expertise in freight/logistics and Lead Clerk operations. Showcasing a strong commitment to safety and client satisfaction. Possesses exceptional communication skills and a dedication to enhancing the customer experience. Proven ability to manage diverse situations with professionalism and poise, making a positive impact in fast- paced environments. Seeking to leverage skills and experience to contribute effectively to a dynamic team.
PROFESSIONAL EXPERIENCE
TRANSPORTATION SPECIALIST
Jessie Barnes Trailblazers Trans.. Breinigsville, Pa January 2024 - present Coordinated and managed transportation logistics to ensure timely delivery of goods. Developed and maintained relationships with carriers and vendors, optimized routes to reduce costs, and monitored compliance with safety regulations. Analyzed transportation data to improve efficiency and track performance indicators.
LEAD CLERK
United States Postal Service . Kearny, NJ February 2015 - January 2024 Managed daily operations, overseeing a team of clerks/carriers to ensure efficient workflow. Handled inventory management, processed orders, and maintained accurate records. Provided training and support to staff, resolved customer inquiries, and collaborated with management to improve procedures, enhancing overall productivity and service quality. CONCIERGE/VALET
Hyatt Morristown . Morristown, NJ March 2010 - January 2015 Provided exceptional customer service by greeting and assisting guests with inquiries and requests. Managed the parking and retrieval of vehicles, ensuring timely and safe service. Coordinated transportation arrangements and provided local information, enhancing guest experiences and satisfaction at the establishment.
SECURITY FORCES SPECIALIST
United States Air Force . Dover Air Force Base March 1998 - March 2004 Managed security operations, ensuring the safety of personnel and property. Conducted regular patrols, monitored surveillance systems, and responded to incidents. Collaborated with law enforcement agencies, enforced regulations, and provided first aid during emergencies, demonstrating strong decision-making and crisis management skills. EDUCATION
Franklin High School . Somerset, NJ 08873 1993 - 1997 proficient in word processing,
spreadsheets, email, internet
browsing, and file
management.
Customer
satisfaction/retention
Vehicle safety/Vehicle
operation
Logistics/Fleet Management
Time management
Detail oriented
Compliance
Communication
Contact this candidate