Customer Service Security Guard
Resume:
*************@*****.***
Kirk Cummings
Objective: Intention is to obtain knowledge in a Professional Environment
Experience:
**/**-******* ******** ******** Solutions Indianapolis, IN
Patrolling & Surveillance – Conducting mobile patrols to deter and respond to security threats. Incident Response – Rapidly responding to alarms, emergencies, and security breaches. Access Control – Monitoring and regulating access to restricted areas. Threat Assessment – Identifying and reporting suspicious activities or potential risks. GPS & Communication Monitoring – Using tracking systems and secure communication tools for real-time updates. Security Escorts – Providing safe transport for personnel or assets. Documentation & Reporting – Maintaining detailed records of patrols, incidents, and security concerns. Collaboration with Law Enforcement – Coordinating with police and emergency services when necessary.
07/23-03/25 Indiana University Health Indianapolis, IN
10/18-03/25 Securitas Services Indianapolis, IN
Security Guard
Check fed-x employees hand bags for guns, knives, and other Weapons etc. Inspect employees for I.D. badges and correct uniforms and attire. Inspect fed-x vehicles for correct tags and proper license plate and document all vehicle inspections of cargo inbound and outbound of facility. Screening Hand Bags with Smiths Detection with Heimann x-ray technology. Daily rounds everyday checking fire panels. Also Train Employees occasionally.
Logistics Specialist I
Facilitates requisitions, inventory management, receiving, and projects. Ensures orders are filled timely and accurately. Verifies product by description, item number, and quantity. Inspects products for damage, expiration, and proper packaging. Performs cycle counts and physical inventories in an accurate and efficient manner. Coordinates the availability and delivery of products, to include equipment, mail and/or linen. Provides excellent customer service. Ensures aisle/storeroom maintenance and cleanliness is constantly maintained. Effectively applies the Warehouse Management System (WMS) or Lawson to document all order filling and stocking activity.
12/23-12/24 Advanced Auto Parts Indianapolis, IN
Parts Counter Specialist
Primary Responsibilities - Provide excellent selling experience for DIY customer visits and phone calls. Achieve personal sales goal and help store achieve its sales goals. Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards. Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities - Store Cleanliness including floors, bathrooms, facing, dusting, parking lot. General stocking including truck stocking and back stock.
09/07-10/18 Andy Frain Services Indianapolis, IN
Security Officer
Daily Inspection of fedex employees hand bags for guns, knives, etc. Correct employee I.D. badges for proper I.D. picture, identification numbers and correct uniforms. Inspect fed-x vehicles for correct tags and proper license plate. Also document all daily vehicle inspections of cargo inbound and outbound traffic of the facility. Provides support, training with integrated software being used with our security Hi-smiths e-scan x-ray machine. Daily rounds, which consist of checking doors, overhead doors, fire alarm system panels.
04/02-08/06 University of Indianapolis Indianapolis, IN
Information Systems (Helpdesk Support)
Responsibility is answering calls at high volume in a fast past Environment along with break-fixing standalone personal computers. Wireless Network and LAN Setup for faculty and students. Troubleshooting desktop and Laptops for hardware/ software related issues. Imaging of new standalone desktops computers on client/user side. Transferring data using the Data Migration Tool which is also used by slaving the hard drive. Entering data in the database such as student/faculty/guest information into the University database in order for them to be used the network.
03/02-12/05 Discount Tire Company Co. Indianapolis, IN
Tire (Technician)
Responsibilities are repairing flats, mounting and the balancing of wheels and tires. Actually Torque wheels to the right specifications and the right standards. The use of customer service skills answering phones and talking to customers. Documenting all tire and wheel related problems on customer receipt
12/02-01/04 Federal Express Indianapolis, IN
Cargo Handler
Responsible for Professionally Stacking packages inside an Airplane neatly. Responsible for managing and scanning all Mini Sorts of all FedEx Packages coming inbound with a scan-tool. Responsible for lifting heavy bulk that weighs more than 75 lbs. pounds. Also responsible for pushing all the heavy canisters that weighs more than 2000 lbs. onto the Fedex Cargo Airplanes with an Airplane Loader.
04/99-01/02 United Parcel Service Indianapolis, IN
Truck Loading / Unloading
Loader of UPS trucks with daily packages during twilight hours. Making sure trucks are completely full
and ready to go Responsible for unloading trailers in a manageable time.
01/99-03/02 Meijer Grocery Store Indianapolis, IN
Nights / Produce stocker
Responsible for maintaining the appearance and inventory of the produce department by stocking, rotating, and merchandising products. They also ensure the department is clean, organized, and safe, while providing excellent customer service. This role may involve working night shifts and handling a variety of tasks related to product receiving, rotation, storage, and display.
03/03-06/06 AutoZone, Auto parts Indianapolis, IN
Store Manager
Responsible for store openings and closings. Managing store operations and employees during through the entire shift. Responsible for daily stock and inventory of all Auto parts and tools. Responsible for checking the building for being secure and activating the alarm.
06/06-12/08 Oreilly’s Auto parts Indianapolis, IN
Parts Counter Specialist
Responsible for giving customer care with OReilly’s best parts, Responsible for daily stock, mopping, and cleaning. Responsible for head cashier and counting drawers at the end of shift. Making sure building is properly secure before closing and locking up the store.
08/06-08/09 H.H. Gregg Indianapolis, IN
Warehouse Specialist
Daily responsibility for unloading and loading trucks of products from vendors. Responsible for stocking products in warehouse in the correct location. Responsible for daily delivery to customer pick-up at the warehouse. Responsible for entering product inventory into the Inventory Scan tool. Forklift driver (2yrs exp.)
11/08-11/09 Unisys (Staffing) Indianapolis, IN
Desktop/Help Desk Support:
Responsibility is answering calls at high volume in a fast past environment along with break-fixing standalone personal computers and migrating data using migration software, loading pc drivers for Windows operating systems. Also have experience in hard drive and Shell swapping from the defective laptop to working laptop. Adding users to support groups in order for them to use Lotus Notes and Communicate with each other using a software communicator. As for Printers I replaced jet direct cards, installing them using configuration for cold resets then mapping each printer to the Printer queue.
04/00-01/02 Methodist Hospital Indianapolis, IN
Surgery Requisition Clerk
Responsible for daily night delivery of surgical supplies throughout the hospital. Provides help of restocking canisters of surgical supplies. Daily use of Customer Service Answering telephones, putting Data into the computer. Inventory of fist-in first-out such as (FIFO). Dedicated with punctuality, positive attitude, and time management
01/95-05/98 Safeway Grocery foods INC. Indianapolis, IN
Stocker
Responsible for daily stock of frozen foods, canned items and etc.
Responsible for daily spills such as mopping and cleaning. Responsible for bagging groceries for customers daily.
Education: 05/24-Present DeVry University Lisle, IL
Undergrad: Ex. Associate Degree Ex: Certification: Information Technology and Networking
Certification and Skills: CompTIA A+ Core 1: Installing Hardware & Display Components,
CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity,
CompTIA A+ Core 1: Wireless Networking & Services, CompTIA A+ Core 1: RAM & Storage Solutions, CompTIA A+ Core 1: Networking Fundamentals, CompTIA A+ Core 1: Networking Concepts & Configurations, CompTIA A+ Core 1: Cable Types & Connectors, CompTIA A+ Core 1: Cable Types & Connectors
Education: 08/98–04/06 University of Indianapolis Indianapolis, IN
B.A. CIS Computer Information Systems Technology.
Graduate: Bachelor’s degree Degree: Computer Science
Skills (6 months course) Programming Languages: A+ Comptia, Microsoft Applications,2-D Dimensional design, HTML, Web design (with dream weaver), XSL-XML Style sheets, exp. java-script, visual basic, .asp server pages w/ E-Commerce, Oracle, SQL basics, SQL oracle forms, PLSQL database, C++.
Computer Technical Skills:
Help Desk Support, Phone support, Remedy Ticketing System, Imaging of desktops, TC/IP, Printer Networks, Wireless and LAN Networking and configuration with Routers, Computer Network support with administrative duties, Network implementation, Specialize in Hewlett Packard (HP), IBM, Dell MAC computers, Network wiring, Disaster Recovery, System Restore and Back-up, Data Transfer, Virus-scan removal, Troubleshoot computer, hardware, software issues, repair, build, and customize pc desktops
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