Hostess
Resume:
Thembisile Mkhabela
Personal details
Thembisile Mkhabela
*********.**@*****.***
johanessburg
Johannesburg South Africa
Female
South African
Skills
communication
Listening
Leadership & Supervision
Inventory & stock
Management
Cash Handling
Customer Service
Computor Literacy
(MSword,Excel and
Powerpoint)
Telephone
Education
Hospitality Feb 2010 - Nov 2012
Ekurhuleni East Collage, Springs
Employment
Head waitress 4* May 2024 - Present
Southern Sun, Johanessburg
Customer service
Staff management
Problem solving
Resolving conflicts and addressing complaints
Maintain discipline and adherence to rules
Organizing and coordinating special events
Overseeing food and beverage service
Maintaining a clean and organized dining area
Taking customer orders and serving food and drinks menu knowledge and recommendations
Sports club hostess Nov 2022 - Apr 2024
old parks sports club, Randburg
Welcome customers
Socialize with guests
Attend to complaints
Coordinate with the kitchen staff
Organize and coordinate events
Manage waiter's schedule
Manage sports Callender
Assist with POS issues
Handle cash
Waitress Dec 2021 - Nov 2022
Cofi, Midrand
welcome customers
taking food and beverage orders
serving food and drinks
coordinating with the kitchen
handling cash
attend to complaints
unemployed (covid) May 2019 - Nov 2021
Restaurant hostess 4* Square restaurant Nov 2018 - Apr 2019 Vineyard Hotel, Cape Town
welcome and sit customers
manage waiting list
manage reservation system (Dine plan)
supervise waiters
communicate with staff about reservations and special requests answering questions
Languages
English
Zulu
answering the phone and emails
supervise waiters
ensure smooth dining operations
ensure cleanliness, health and safety measures are followed assist waiters when busy
cash-up waiters
Restaurant hostess 5* Aurelias Restaurant Aug 2015 - Apr 2018 emperors palace, johanessburg
welcome and sit customers
manage waiting list
manage reservation system (Dine plan)
supervise waiters
communicate with staff about reservations and special requests answering questions
answering the phone and emails
supervise waiters
ensure smooth dining operations
ensure cleanliness, health and safety measures are followed assist waiters when busy
cash-up waiters
Waitress 4* Oriana Restaurant Sep 2013 - Aug 2015
HSC (emperors palace, johannesburg
welcoming customers
taking drinks and food orders
buffet service
coordinate with the kitchen and bar
assist running the food
cash handling
trainee Mar 2013 - Sep 2013
emperors palace, Johannesburg
waitress duties
hostess duties
kitchen duties
bar duties
reception duties
References
Maria Mokhokhe
southern sun, johanesburg
065*******, *****.********@************.***
Lizette Driescher
old parks sports club, randburg
011*******, *******@********.**.**
ongani
Contact this candidate