Support Assistant Medical

Chulia

Susan C Chulia

C

C

Citizenship: US

***** ********* ******

El Paso, Texas 79928

Preference: Military

Spouse

Objective:

Health Coordinator.

Work Experience

Ophthalmic Technician (remote) 10/22-present

Digital Optometrics S: Alissa Candreva

8230 Montgomery Road Suite 120 P:

Cincinnati, OH 45236 40 hours

I currently work remote for Digital Optometric. I am in charge of the patients pretesting and first impression of the clinic before seeing the doctor. I am in charge of entering data and accuracy of exam. I see an average of 32-40 patient a day.

Advanced Medical Support Assistant (Wiregrass VA) 07/21- 9/22 Wiregrass VA Clinic S: Jacqueline Williams

301 Andrews Avenue P:

Fort Rucker, AL 36362 40 hours/GS6

In my time working for Wiregrass VA clinic. I was in charge that our veterans got the best impression when they walk into our clinic. I helped the veterans with their schedule needs and messages for nurses and providers with questions, prescription needs, referrals request, appointment reminders, walk in appointments, check ins. I was in charge to answer the phone accordingly to the guidelines for best patient care. I also have some administrative duties as scanning and copying, mailing letters, and faxing. I am also in charge of scanning and updating any insurance, and address changes. I always follow our pledge being the “Veteran’s care is our mission”. I am proficient on all programs needed to perform my job. I also help train new employees at the job as a team leader.

Medical Support Assistant (EBH) 10/20-4/20

Blanchfield Army Community Hospital S: Dr. Quintero 650 Joel Drive P:

Fort Campbell, KY 42223 40 hours/GS5

When I worked for the behavioral clinic. I was in charge of making sure patient were stable or otherwise get the help they need. Also, I was in charge of scheduling appointments. I was tasked to obtain insurance information and forms needed for treatment. I was the first impression of the clinic so I was in charge of the best experience of customer service. I answered Chulia

phones and took important messages for the doctors. I was in charge of important emails for the clinic. I also had some administrative duties.

Ophthalmic Technician 07/18 – 9/20

Cornea Consultants #201 S: Mary Glynn Potts

2400 Patterson St. P:

Nashville, TN 38hrs/w, $45,000/yr.

During my time there I was in charge of patient care. I was tasked with obtaining the patient’s medical history, family medical history, and chief complaint of the patient, visual acuity and diagnostic testing. I then help set up any surgical procedures that are scheduled in the clinic for that day.

I also assist the doctors during surgical procedures, helping with things such as chalazion excisions, super keratectomy, lid excisions, wound revisions and Descemet stripping automated endothelial keratoplasty refloats. I helped to maintain our medical equipment, triage patients, I attended messages for prescriptions, and I also answered patient’s questions. Often, I was asked to translate for patients who only spoke Spanish.

Ophthalmic Technician 08/17- 4/18

Toyos Clinic S: Patricia Mathey

2204 Crestmoor Road Address P:

Nashville, TN 37215 40 hrs/w, $45,000/yr

During my time at Toyos Clinic, I handled preoperative and postoperative care for patients. Preoperative care consisted of but was not limited to, obtaining all history and information needed for the doctor to treat the patient, helping to conduct yearly eye exams, IOL master topography, manual refracting glare test, tonometry and dilation of the patient. During postoperative care, I would check medication and relay necessary information to the patient’s while also verifying any medicated drops supplied after the operation. I also helped with any task needed during the day. These tasks varied widely, from assisting in cosmetic injections such as BOTOX, JUVERDERM and KYBELLA, to calling patients for follow up appointments and answering questions. Inventory and medical supply orders was something that I helped accomplish on a weekly basis. If needed I would scribe for the doctors. Ophthalmic Technician 12/14 – 08/17

Lasik Plus S: Jesse Gonzales

3021 Butterfield Road Suite 201 P:

Oakbrook, IL 60523 40 hrs/w, $55,000/yr

At Lasik Plus my primary task was to prepare patients for preoperative exams for Lasik surgery such as Marco refraction, visual acuity test, orbscan, wavescan, pentacam, Schirmer test, Chulia

dilating eyes and Tono-Pen pressure test. Most days I translated and worked with Spanish speaking patients.

After preoperative exams, I would help to prepare patients who were scheduled for surgery. This included giving instructions to both the patient and family members if applicable and administrated medications such as valium and ibuprofen. Afterwards I would reschedule any patients for their follow-up or book new patient appointments. Ophthalmic Technician 05/13– 08/14

Wheaton Eye Clinic S: Katy Reed

2015 N Main Street P:

Wheaton IL 60187 40 hrs/w, $40,000/yr

While working at Wheaton Eye Clinic I performed diagnostic testing needed for cataract surgery including optical coherence tomography, Marco refractions, tonometry exams, visual acuity and obtained medical and lifestyle history of the patient. Once we were finished seeing all of the patients, I would help to close the rooms by cleaning and replacing any supply necessary. I would help to go over the next day’s patient list and review and scheduling conflicts amongst patients in order to reschedule. Qualifications

• Checks and performs calibration of technical ophthalmology screening instruments.

• Obtains patient physical history, to include chief complaint; reason for visit; pertinent signs and symptoms; current medication allergies; past ocular and general medical history both ocular and general; family history both ocular and general; social history; and review of medications and allergies, including current ocular prescription and non- prescription medications.

• Accurately tests visual acuity at distance and near, with and without correction or with and without a pinhole.

• Measures eyeglass prescription using manual or automated lensometer, recording sphere, cylinder, axis, and prism in both plus and minus cylinder.

• Performs pupil evaluation recording pupil size, shape, symmetry, reaction to light and accommodation. Performs swinging flashlight test to detect a relative afferent pupillary defect.

• Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter.

• Instills eye medications (drops or ointments, including anesthetic, dye, dilating drops, cycloplegic drops, or antibiotics).

Chulia

• Measures intraocular pressure with standard techniques, including Goldman applanation tonometry.

• ix. Performs pachymetry to determine corneal thickness and manual keratometry or automated topography to determine corneal curvature.

• Performs intra-ocular lens calculations using an IOL Master or equivalent device.

• Performs automated visual field testing using various perimetry machines.

• Performs external photographs and fundus photography.

• Performs optical coherence tomography (OCT) of the anterior segment, retina and optic nerve.

• Performs patient screening and triage of potentially urgent ocular conditions.

• Assists during clinic-based ophthalmic surgery, including revision of wounds, biopsies of the eyelid lesions, cultures of conjunctiva, or cornea; reformation of anterior chamber, evacuation of hyphema, repositioning of corneal endothelial grafts, intra-vitreous injections, and laser surgical procedures.

• Educates patients and legal authorized representatives in eye care, including preoperative and postoperative instructions.

Education

07/12 Associates Applied Science,

Rasmussen, Romeoville, IL

/08 CNA Diploma,

Joliet Junior College, Joliet, IL

/05 Diploma/High School

Plainfield Central High School/Diploma, Plainfield, IL 60544 Other Information

● Bilingual/fluent in Spanish.

● Strong attendance record

● Can adapt quickly into any environment.

● Proficient with Microsoft Word, Excel and Power Point.

● CPR Certified

● Excellent interpersonal skills

● Can type 50+ words per minute.

● Great leadership skills

● Trainer skills

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