Customer Service Industrial Cleaning
Resume:
Michelle Thomas
Spokane, WA *****
***********@*****.***
Professional Summary
Hardworking and detail-oriented housekeeper with 15+ years of experience in custodial and hospitality services. Proven ability to supervise teams and maintain sanitary environments in various settings, including shelters and daycare facilities. Skilled in time management and industrial cleaning, ensuring compliance with health and safety standards. Committed to delivering exceptional service and maintaining high cleanliness standards.
Work Experience
Housekeeper
UGM women shelter-Spokane, WA
January 2025 to March 2025
• Supervise other housekeepers to ensure following through with policies and procedures
• Keep common areas sanitary
• Restock supplies as needed
• Use appropriate cleaning solutions
Daycare Attendant
Anstadt Daycare-Spokane, WA
April 2000 to September 2020
• Keep kitchen area clean and sanitary, wash dishes
• Clean and sanitize playroom with appropriate cleaner
• Keep toilets and bathroom clean and in good working order
• Restock and order new supplies as needed
• Ensure laundry is washed, dried, folded and put away appropriately Hostest
Chinese restaurant-Spokane, WA
January 1997 to May 1997
• Greeted and seated guests promptly, ensuring a positive first impression
• Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
• Managed guest flow efficiently during peak hours to minimize wait times
• Collaborated with servers and kitchen staff to ensure smooth communication and timely service
• Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner
Education
GED
Spokane community college - Spokane, WA
1994 to January 1994
Skills
• Time Management (10+ years)
• Industrial cleaning
• Custodial Experience (1 year)
• English (10+ years)
• Laundry (10+ years)
• Janitorial experience (1 year)
• Caregiving (10+ years)
• Working with animals (10+ years)
• Hospitality (10+ years)
• Sanitation
• Hotel experience (1 year)
• Cleaning (10+ years)
• Customer service
Certifications and Licenses
Driver's License
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