D. Syed Muhammad
Jenkintown, PA 215-***-**** *.****.**********@*****.***
https://www.linkedin.com/in/dsyedmuhammad
Skills
Python R SQL Machine Learning Linear Regression Logistic Regression Decision Trees
SVM Random Forests KNN K-Means Recommendation Systems Exploratory Data Analysis Feature Engineering Model Evaluation Model Deployment Hypothesis Testing Data Visualization Statistical Analysis Communication Skills Problem Formulation Applied Mathematics Data Science Business Analytics
Education
Master of Science in Data Science
Eastern University
Graduate Certificate – Software Testing Analysis
Harrisburg University of Science & Technology (NuPaths IT Program) Bachelor of Science in Business
University of Phoenix
Certifications
● Microsoft Office Specialist: Excel Associate
● Certiport IT Specialist: Databases
● ISTQB Certified Foundational Tester
● ISTQB Agile Tester
● IAPM Certified Junior Agile Project Manager
● Certified Lean Six Sigma & RPA Dynamics
Professional Experience
Job Developer Center for Employment Opportunities (CEO) June 2024 – Present
● Track and analyze job placement data for over 50 clients, resulting in a 25% increase in placement efficiency
● Maintain Dashboard to monitor program KPIs, including job placement rate (currently 72%), average time to employment (reduced by 18%) and client satisfaction (increased by 30% YoY).
● Synthesize performance data into monthly reports presented to leadership, driving data-informed program adjustments, boosting placement rates by 20% over two quarters.
● Automate progress tracking using formulas and conditional formatting, reducing reporting time by 35%.
Software Tester Trymata (formerly TryMyUI) Nov 2022 – May 2024
● Executed over 200 usability tests, providing actionable feedback to improve software quality and user satisfaction.
● Reported software bugs, evaluated test scenarios, and documented functionality issues aligned with ISTQB principles.
● Collaborated with project leads to ensure user experience feedback supported design improvements and product optimization.
District Training Manager Cinnabon Feb 2016 – Aug 2018
● Directed onboarding and continuous training across multiple store locations; improved staff performance and operational consistency.
● Led employee development initiatives, succession planning, and team alignment with brand-wide strategic objectives.
● Improved audit compliance scores by 20% by standardizing operations manuals and conducting regular field training.