Customer Service Data Entry
Resume:
Jaclyn Staggs
**** * ******* *** ******* AZ *****
*************@*****.***
Creative and dedicated professional with more than ten year’s experience in customer service. I Enjoy providing the best information and service to help my customers with any needs. Maintaining great communication, people, and leadership skills while keeping an organized work station. Always aim to provide the best customer service experience.
November 2022-June 2024- Willscot Mobile Mini-Dispatch Supervisor-2201 s 27th Ave Phoenix Az 85009
Worked on site as the drivers supervisor. Sole responsibility for maintaining the driver's daily schedule. Held weekly safety protocol meetings. Also responsible for servicing clients with pick up and delivery requests. Noting each account through salesforce upon interactions. Maintained a weekly budget for outside vendors and needs for the drivers. Processing purchase orders for vendors to receive payments.
July 2020- July 2021- Aspen Dental Customer service and Scheduling Agent- 2222 E Yeager dr Chandler Az 85286 Worked remotely answering inbound calls for new patients wanting to schedule their first appointment. I answered any of the patients questions and concerns. Transfer calls and assisted patients with the best customer service. Soft sales for patient under or uninsured.
April 2019- February 2020-Parts Specialist, Iron City Polaris-5635 W Van Buren st Phoenix Az 85043Responsible for online and eBay orders. Posting items for sale on eBay. Answering calls for the parts department and assisting customers with any parts they are seeking for their Polaris. Using Polaris website for parts availability, submitting returns and placing purchase orders. Shipping and receiving packages. Cash out orders for customers and the service department. Helped customers look for any aftermarket parts all while maintaining a clean showroom and Sales floor.
Education
August 2011-February 2012- 2445 W Dunlap ave Phoenix Az 85021
Brookline college/ G.E.D/Medical Assistant
April 2013- Present- 3300 W Camelback rd Phoenix Az 85017
Grand Canyon University
Bachelor's Degree, Psychology/ Sociology
Skills:
● Dependable
● Great multitasking skills
● Work well under pressure
● Excellent leadership skills
● Organized
● Computer skills (Lightspeed, salesforce,Microsoft, word, office and excel)
● Automotive skills (Minor repairs and parts)
● Pallet Jack
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