THERESA TENA
**** * ****** ******, *******, AZ **043
480-***-**** – ***********@***.***
PROFESSIONAL SUMMARY
Results-driven Certified Payroll Clerk with expertise in payroll processing and data entry. Proven ability
to maintain compliance with tax laws while ensuring confidentiality. Recognized for exceptional
communication skills and attention to detail, successfully resolving discrepancies and enhancing payroll accuracy. Proficient in Microsoft Excel and payroll software.
SKILLS
Data entry • Payroll processing • Accounts Payable
Information protection • Microsoft Excel Proficiency • Thoroughness
Overtime Calculation • Math skills • Report preparation
Payroll adjustments • Detail orientated • Cash handling
Call Center experience • Discrepancy investigations • Typing and 10-key entry
WORK HISTORY
01/2018 – 02/2025 Certified Payroll Clerk – Robertson Industries, Inc., Tempe, AZ
• Maintained payroll information by calculating, collecting, and entering data.
• Updated employee files with new details such as changes in address or wage levels.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions
and taxes.
• Maintained employee confidence and protected payroll operations by protecting
confidential information.
• Processed and generated Certified Payroll reports and supporting documents.
• Verified timekeeping records and investigated any discrepancies to ensure accurate
payrolls.
• Maintained compliance with federal, state and local tax laws by staying up to date on
regulations and submitting timely reports.
• Resolved issues arising from incorrect payments or missing information by
collaborating with management and staff to gather necessary information promptly.
10/2006 – 11/2017 Certified Payroll Clerk/ Billing Clerk – C&S Sweeping Service, Phoenix, AZ
Maintained Payroll information by calculating, collecting and entering data
Updated employee files with new details such as changes in address or salary levels.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions
and taxes.
Utilized various software programs to submit payroll reports online, (LCPtracker, Elations, PRISM, e-CPR)
Assisted with generating invoices, payment reminders and financial notices.
Collaborated with Sales and Accounting teams to ensure accurate client information, leading to improved billing accuracy.
EDUCATION
ACCOUNTING: No degree
Maricopa Community Colleges, Phoenix College – Phoenix, AZ
References
Lizette Figueroa, Human Resources Manager – Robertson Industries, Inc. Tempe AZ
*******.********@*****************.***
Lizette was my immediate Supervisor at Robertson industries.