Customer Service Help Desk
Resume:
CONTACT
Batavia, Ohio 45103
************@*******.***
OBJECTIVE
Experienced customer service professional in
search of a position as a customer service
representative that allows for the application of
excellent retention, communication and
organizational skills when providing customers
with a high level of support.
Customer Support
Critical Thinking
Network Troubleshooting
Security Systems
Flexibility
Active listening
Effective communication
Help Desk Support
Detail Oriented
Programming
Risk Analysis
SKILLS
Spanish
English
LANGUAGE
HILDA MARIA AVILES
For You Flower
Telecommunication
Receiving customer calls regarding flower orders, providing information on available arrangements, processing purchases, scheduling deliveries, addressing customer concerns, and ensuring a positive experience with a focus on the floral product line. Jun-2019 - Dec-2022
Amazon
Air
Load and unload aircraft and trucks. Remove tie-downs and other gear when loading and unloading. Prepare packages for sortation and load onto containers. Weigh, label, or make/break down gaylords or air containers.
Jan-2023 - Dec-2024
EXPERIENCE
University Of Phoenix
Associate of Science in Cybersecurity
3.80
2023
University Of Phoenix
Bachelor of Science in Cybersecurity
3.80
2025
University Of Phoenix
Master of Science in Cybersecurity
2027
EDUCATION
Contact this candidate