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United States Operations Specialist

Location:
Broussard, LA
Salary:
80k - 100k
Posted:
July 12, 2025

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Resume:

Eric Pelletier, Management

Broussard, *****, United States, 337-***-****, ****************@*****.***

SUMMARY Dynamic Supervisory Facility Operations Specialist with over 15 years of experience in managing complex operations and logistics. Certified Lean Six Sigma Black Belt, successfully led 30 projects that boosted operational effectiveness by over 50%, while implementing energy-saving programs resulting in 45% savings on utility bills. Proven ability to develop policies and coordinate services efficiently, contributing to enhanced organizational productivity. Prepared to leverage unique skills to drive strategic initiatives and maximize operational efficiency for prospective employers.

WORK EXPERIENCE

10/2010 – Present

Supervisory Facility Operations Specialist, United

States Geological Survey/Wetland and Aquatic Research Center

Lafayette, United States

Orchestrated the planning, assignment, contracting, and coordination of daily operations for facility teams and contractor services.

Formulated policies, standard operating procedures, and schedules for security, maintenance, and construction activities.

Spearheaded 30 projects that enhanced operational effectiveness by over 50%.

Implemented energy savings programs, leading to a remarkable 45%

reduction in utility expenses.

04/2009 – 10/2010

Director of Logistics, Budget, Contracts, and

Facility Planning, Louisiana Department of

Social Services

Baton Rouge, United States

Directed services related to Louisiana Emergency Support Function (ESF) 6 during emergencies and disasters.

Maintained 100% accountability for federal grants totaling over $3.5 million.

01/2007 – 01/2009

Sergeant Major, Plans, Exercise, Programs and Policy Division, United States Army,

Headquarters U.S. Army Central Command

Fort McPherson, United States

Oversaw business operations for a multi-service logistical directorate.

Elevated division training requirement completion rates from 45% to 100%.

05/2006 – 01/2007

C4 Sergeant Major/Senior Logistics Advisor, United

States Army, Third Army

Camp Arifjan, Kuwait

Supervised operations for over 250 personnel in a logistical directorate. Ensured 100% accountability for $4.2 million worth of equipment.

06/2005 – 04/2006

Chief Instructor/Writer, United States Army,

Quartermaster Center and School

Fort Lee, United States

Developed and supervised advanced training programs for 230 enlisted soldiers.

Reviewed and optimized 19 programs of instruction.

08/2004 – 05/2005 Chief/Senior Food Service Supervisor, United States Youngson, South Korea

Army

Managed food service operations for over 7,000 personnel across multiple camps.

Revamped inspection scores, achieving a 25% increase.

01/2003 – 08/2004 Battalion Command Sergeant Major, United Camp Hovey, South Korea

States Army, Headquarters, 2nd Forward Support

Battalion

Managed a battalion of over 600 members, providing effective leadership and guidance.

Recognized for spearheading successful training programs.

06/2002 – 01/2003 Division Chief/Senior Food Service Camp Red Cloud, South Korea

Supervisor, United States Army, 2nd Infantry

Division

Orchestrated food service operations across multiple installations. Contributed to the division's award-winning culinary program.

02/2001 – 06/2002 Brigade Food Service Supervisor, United States Fort Polk, United States Army, HHC, USAG Fort Polk

Advised commanders on food service programs and operations. Championed significant improvements in inspection results.

11/1999 – 02/2001 Senior Food Operations Management Non- Fort Polk, United States

Commissioned Officer, United States Army, HHT,

2nd Armored Cavalry

Engineered and coordinated food service programs.

Achieved substantial improvements in dining facility operations.

07/1998 – 10/1999 First Sergeant, United States Army, HHC, 16th Corps Hanau, Germany

2000 – 11/2003 Excelsior College Albany, United States

Bachelor's degree, Business Administration

GPA: 3.36 of a maximum 4.0

Earned 122 semester hours in Business Administration.

2007 – 05/2007 George Group Fort McPherson, United States

Technical or occupational certificate Lean Six Sigma Black Belt.

2005 – 05/2005 Fort Lee Fort Lee, United States

Technical or occupational certificate

Equal Opportunity and Sexual Harassment training.

2002 – 05/2003 Army Leadership College Fort Bliss, TX, United States

Some college (no degree), Senior Leadership

2000 – Present Fort Polk Fort Polk, United States

Technical or occupational certificate, Safety

Sanitation and Hygiene

2000 – Present Fort Polk Fort Polk, United States

Technical or occupational certificate, Sanitation and Hygiene

2024 – Present Lafayette Lafayette, United States

Technical or occupational certificate

Contracting Officers Representative Course.

SKILLS

Facility Operations Management

Budget Management

Logistics

Project Management

Emergency Preparedness

Contracting

Procurement

Quality Assurance

Interpersonal Communication

Organizational Skills

Leadership

Conflict Resolution

Mentorship

Teamwork

Problem-solving

Training and Education

REFERENCES

Phil Turnipseed Director, USGS

Professional reference

*******@****.*** 337-***-****

Melinda Woodhurst

Chief Logistics Branch, US Army

Professional reference

**********@****.*** 843-***-****

William Garner

Section Chief, Logistics, US Army

Professional reference

****.******@**.****.*** 404-***-****

Stuart Thibodeaux

Facility Operations Chief, USGS

337-***-****

Professional reference



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