Housekeeping
Resume:
+255*********/ +*** **********@*****.***
ABDUL ISSA JOHN
PROFILE
Experienced and customer-focused professional with a background in food
and beverage service, front office reception, cashier operations, and body
massage therapy. Proven ability to provide excellent customer service in
busy hospitality environments. Over 2 years of hands-on experience in
massage therapy, serving both local and international clients. Reliable,
organized, and committed to delivering high standards of service.
EXPERIENCE
2017-2022
Cashier — Play Master Casino
Responsibilities
Handled cash transactions for gaming chips, ticket payments, and
customer payouts.
Verified and balanced cash drawers at the beginning and end of
shifts.
Ensured accuracy in processing deposits, withdrawals, and ticket
validations.
Maintained a high level of accuracy and attention to detail in all
financial dealings.
Provided excellent customer service in a fast-paced environment.
Reported any discrepancies or suspicious activity to the shift
supervisor.
2022-2024
Food and Beverage staff - Mwalimu Nyerere University, Kibaha
Responsibilities
Provided excellent customer service and handled customer
complaints professionally.
Assisted in the preparation and serving of meals to students, staff,
and guests in accordance with hygiene and safety standards.
Maintained cleanliness and orderliness of dining areas, including
setup and breakdown of tables and service stations.
Ensured proper storage and handling of food items to maintain
quality and prevent spoilage.
Supported kitchen staff with basic food prep and organization tasks.
8 Tabata, Dar es salaam Tanzania
EDUCATION
School: Mkuyuni C Primary school
Location: Mwanza
Year: 2007-2013
Award: Certificate of Primary
Education
School:Mkuyuni Secondary school
Location: Mwanza
Year: 2014-2017
Award: Certificate of Secondary
Education
SKILLS AND CHARACTERISTICS
e CHEERFUL AND FRIENDLY
PERSONALITY
e HARDWORKING AND
COMMITTED
e = SELF-MOTIVATED AND
RESPONSIBLE
e WELL-GROOMED AND
PRESENTABLE
e EXCELLENT CUSTOMER
SERVICE SKILLS
« FOOD AND BEVERAGE
SERVICE KNOWLEDGE
« PROFESSIONAL MASSAGE
THERAPY EXPERIENCE
e BASIC CASH HANDLING AND
ACCOUNTING
¢ FRONT DESK AND
RECEPTION OPERATIONS
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