Medical Assistant Help Desk
Resume:
Lashaunda Denton
Jackson, TN *****
***************@*****.***
Professional Summary
Seeking a position that I can work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective. Authorized to work in the US for any employer
Work Experience
Direct Support Professional (DSP)
RHA Health services LLC-Jackson, MS
February 2025 to Present
Assistant clients in their home with feeding dressing cooking cleaning RCA Rural Carrier Associate
USPS (United States Postal Service)-Jackson, TN
April 2023 to February 2024
Deliver mail and packages
Medical Assistant/Phlebotomist
Royal Care Clinic-Humboldt, TN
December 2021 to February 2023
• Used EMR system
• Obtained patient vitals
• Administered vaccines
• Scheduled patient appointments
• Performed patient assessments
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
Medical Assistant
Nextaff-Jackson, TN
January 2021 to February 2023
Work at assigned Medical Assistant jobs threw Nextaff Temporary Services. Worked as a Medical Assistant at Hopefield Healthcare
House Manager/Behavorial Health
Loving Arms-Jackson, TN
April 2021 to October 2022
Assist with clients in Behavioral Health. I have the responsibilities of planning, organizing and coordinating events, managing household calendars and schedules, arranging appointments, scheduling and supervising home maintenance projects, paying household bills and completing any other requested administrative tasks.
Phlebotomist
CSL Plasma-Jackson, TN
September 2019 to November 2021
check donors in by doing vitals, sticking donors to collect plasma. Charting errors or corrections on machine.
Assistant Manager
Country Inns & Suites-Jackson, TN
February 2018 to March 2020
I set up breakfast for guest who stays at the hotel. I do FIFO, make the monthly menu breakfast meal for the month. I do inventory, unload the SYSCO truck with my weekly order. Clean up, stock, paperwork. Set up conference rooms. Training, make kitchen schedule. Assist in interviews, hiring. Inventory, payroll. Phlebotomist
West Tennessee Healthcare-Jackson, TN
March 2018 to June 2019
Worked in the ER Department drawing blood from patients Assembly/Receiving Clerk/Equipment Operator/Shipping Ingram Content Group-Jackson, TN
May 2015 to November 2018
• Label boxes, stock items on pallets. Receiving and sorting incoming payments.
• Microsoft usage with client's orders. Billing clients, setting appointments. Issuing bills. Receipts and invoices. Forklift and stand-up reach truck experience for 4 years. Cashier/Floor Associate
Walgreens-Jackson, TN
January 2015 to April 2015
• Perform cash functions
• Stock items on sales floor
Customer Service Specialist/Administrative Assistant H&R Block-Jackson, TN
December 2011 to March 2013
• Take incoming customers' calls and provide needed information
• Call customers to provide service information, call center.
• Verify orders and prices over the phone and enter orders in the system
• Manage change orders and cancellations
• Perform cash functions as directed
• Manage customers' conflicts and resolve issues
• Trained new hires for customer service provision Education
Certified in CNA
Swedish American Home Health Care-Rockford, IL
April 1995 to October 2013
Diploma in "Medical Assistant/ Phlebotomist"
Davenport University-Battle Creek, MI
January 2007 to May 2010
Associate in General Studies
Kellogg Community College-Battle Creek, MI
January 2004 to May 2007
High school diploma or GED
Skills
• Microsoft office (6 years)
• Microsoft Word (8 years)
• Inventory Management (5 years)
• Basic life support (10+ years)
• Front Desk (3 years)
• Administrative Assistant (4 years)
• Patient Care
• Cash Handling
• Office Management
• Venipuncture
• Office Experience
• Reach Truck
• Insurance Verification
• Vital Signs
• Management
• Guest Service (4 years)
• Microsoft Excel
• Clerical experience
• Team Building (8 years)
• Medical Office Experience
• Word (8 years)
• Laboratory Procedures
• EMR Systems
• Operations (3 years)
• Manufacturing
• Clinical Lab (3 years)
• Triage
• Data entry
• Training (3 years)
• assistant manager (3 years)
• Payroll (3 years)
• Scheduling (3 years)
• Documentation review
• Hospital Experience
• Supervising Experience
• EKG (3 years)
• Medical Scheduling
• Banking
• ten-key (4 years)
• Forklift (5 years)
• Customer Service Skills
• Order Entry
• Medical Terminology (3 years)
• Phlebotomy
• inventory (3 years)
• Medical Records
• Construction
• Experience Administering Injections
• Supervisor (3 years)
Certifications and Licenses
Medical Assistant
May 2010 to Present
Phlebotomy
May 2010 to Present
Forklift Certification
First Aid Certification
Certified Phlebotomy Technician
BLS Certification
CPR Certification
AED Certification
CCMA Certification
driver's license
Additional Information
RELATED SKILLS
MS Word Clinical Patient Care Pharmacology
MS Excel Vitals Health Care Law & Ethics
MS PowerPoint EKG Clinical Lab Procedures
Medical Terminology Documentation Scheduling
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