El Paso Customer Service

AT

ABIGAIL TOLEDO

************@*****.*** 915-***-**** El Paso, TX 79936

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Detail-oriented, Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Efficient Phlebotomy Technician known for high productivity and ability to complete tasks swiftly with precision. Skilled in venipuncture, patient preparation, and specimen handling. Excel in communication, empathy, and adaptability, ensuring positive patient experiences while maintaining accuracy and safety protocols. Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care. Customer service

Inventory management

Customer relationship management

Time management

Effective communication

Attention to detail

Hospitality and accommodation

Decision-making

Look Hair salon El Paso, TX

Hairstylist

03/2023 - 11/2024

Consulted with clients to determine desired hairstyle and treatments. Performed haircuts, coloring, and styling services for diverse clientele. Maintained cleanliness and organization of salon tools and workspace. Educated clients on hair care products and maintenance techniques. Assisted in inventory management of salon supplies and products. Collaborated with team members to ensure efficient service delivery. HCL Technologies El Paso, TX

Customer Service Representative

08/2024 - 12/2025

Assisted customers with inquiries and resolved issues efficiently. Communicated product information and provided recommendations to clients.

Escalated complex issues to management for timely resolution. Maintained accurate records of customer interactions and transactions. Milan Cosmetology School El Paso, TX

Cosmetology

12/2017

Phlebotomy Training Institute El Paso, TX

Phlebotomy License in Phlebotomy

Summary

Skills

Experience

Education and Training

02/2025

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