Customer Service Data Entry

HH

HELEN HAILE

*************@*****.*** 331-***-**** Glen Ellyn, IL 60137

Hi! My name is Helen, and I've always strived to be the hardest worker. I am a diligent professional who brings top skills in customer service, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals. Although I have been working in customer service, I am able to adapt to any work environment around me and strive to be the best for the company. Customer service

Conflict resolution

Data entry

Translation and interpretation services

Punctuality and reliability

Adaptability

Verbal and written communication

Problem-solving

Task prioritization

Email management

Raising Cane's Chicken Fingers Glen

Ellyn

Customer Service Specialist

06/2023 - Current

Adjusted bills and refunded money to resolve customers' service or billing complaints.

De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.

Glenbard South High School Glen Ellyn, IL

High School Diploma

12/2024

Tigrinya :

Native/ Bilingual

Spanish:

Limited

Certified Trainer at Raising Canes

Service Specialist at Raising Canes

Summary

Skills

Experience

Education and Training

Languages

Accomplishments

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