Customer Service Forklift Operator

Rene Jimenez

Round Lake, IL *****

*********@*****.***

+224-***-****

Professional Summary

Looking for a position as warehouse manager to apply my years of experience in inventory management, logistics, and distribution. I am a hard-working, responsible, organized individual with common sense who thrives in maintaining a healthy, cohesive work environment for all employees and maintain a baseline standard of professionalism. I have just returned from Mexico after approximately a year. Of taking care of family business as well as my elderly mother.I finally back.And ready to continue with a good company. Authorized to work in the US for any employer

Work Experience

Inventory Coordinator / Forklift Operator

Sodick (Schaumburg-IL)

July 2019 to January 2022

· Create daily SAP Inventory reports and manage and conduct inventory counts.

· Ensured on time delivery to destination through monitoring

· Scheduled and assigned work crews, delivery vehicles and service equipment for the daily pickups and delivery of customer products and equipment

· Receive and prepare work orders, monitor jobs in progress, inform personnel about logistic problems or updates, and handle questions

· Managed complaints from personnel and clients

· Record and maintain data related to the day's work load

· Ensure that standards of performance, contractual requirements and customer needs are met or exceeded during daily operations

· Identify, investigate and resolve customer issues in a timely and effective manner

· Prioritize and coordinate all communications with personnel, carriers, warehouses, manufacturing facilities, and customers

· Maintained positive behaviors, approaches, attitudes and commitments to interpersonal service to customers, visitors, and coworkers

Assistant Manager/ Forklift Operator

NSK America-Hoffman Estates, IL

February 2009 to July 2019

· Member of global distribution operations team, which coordinated shipments across several countries

· Received incoming shipments

· Review contents against invoice for damage, accuracy and product count

· Unload, pick, stage and load products for shipping

· Interact with all departments to confirm all orders, repairs and/or customer issue

· Replenish and restock products and pick locations

· Maintained inventory accuracy throughout warehouse

· Maintain a safe and clean work environment

· Complied with Company safety and sanitation requirements.

· Conduct weekly, monthly, quarterly and yearly inventories of warehouse stock Education

Electronic Engineering

College of Lake County - Grayslake, IL

2018

Electronic Engineering

DeVry University - Addison, IL

2012

Business Management

College of Office Technology - Chicago, IL

1994 to 1995

Computer Animation Graphics

School of Art Institute - Chicago, IL

1988 to 1990

Skills

• Bilingual (reading and writing)

• English/Spanish SAP Computer Savvy

• Office Suite, Sage, GP, ERP, Microsoft's Outlook, Sales Force Customer Service Mastery Training Experience (30+ employees) Detail Oriented Forklift certified Hazmat certified

• RF Scanner

• Order Picker

• Pallet Jack

• Freight Experience

• Supply Chain

• Accounts Receivable

• Shipping & Receiving

• Logistics

• Pricing

• Order Picking

• Materials Handling

• Inventory Control (8 years)

• Warehouse Experience

• Quality Assurance

• Purchasing

• Negotiation

• Customer service

• Organizational skills

• Time management

• Communication skills

• Microsoft Office

• Microsoft Excel

• Microsoft Word

Certifications and Licenses

Forklift Certification

J55272069167

September 2020 to June 2026

Driver's License

Additional Information

I have been away in mexico taking care of my elderly mother, I am her caretaker. I also have been finishing some family business that has been plaguing us for quite a long time. We have properties that had to be sold, so I was there until they were done I finally have returned when likes continue working and looking for a good company.

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