Delivery Driver Customer Service

MAANAN AZIZ

****.********@*****.*** 210-***-****

San Antonio, TX

PROFESSIONAL SUMMARY

Reliable and experienced Delivery Driver and Warehouse Associate with over 5 years of experience in logistics, delivery, and customer service. Proven ability to operate safely and efficiently under pressure, manage multiple delivery routes, and engage with customers in a professional, friendly manner. Committed to safety, accuracy, and providing a superior customer experience. Seeking to contribute to H-E-B’s mission as a Delivery Partner.

RELEVANT EXPERIENCE

Delivery Driver – 7-Eleven

Uvalde, TX 2023 – 2024

- Delivered packages and merchandise accurately and on time while maintaining a perfect driving record.

- Provided exceptional customer service through professional interactions and timely responses to inquiries.

- Proficient in using GPS and mobile applications for navigation and communication.

- Complied with all traffic laws, safety guidelines, and company protocols.

- Lifted and carried packages up to 50 lbs, regularly loading and unloading vehicles.

Delivery Driver – Danone

Fez, Morocco 2019 – 2023

- Managed timely delivery of products, ensuring product integrity during transportation.

- Maintained detailed records of deliveries, including signatures and delivery logs.

- Built lasting relationships with customers through dependable service and problem resolution.

- Conducted routine vehicle inspections and maintained cleanliness and safety standards.

Warehouse Associate – T.J. Maxx

San Antonio, TX 2024 – Present

- Coordinated order fulfillment and stock management for smooth warehouse operations.

- Worked closely with teams to load, unload, and organize merchandise.

- Ensured compliance with safety standards and performed equipment operations (forklifts, pallet jacks).

- Assisted in packaging and shipping tasks, demonstrating strong attention to detail and reliability.

EDUCATION

High School Diploma

Lycée Moulay Idriss – Fez, Morocco 2006

SKILLS & QUALIFICATIONS

- Valid Texas Class C Driver’s License (Clean driving record)

- Strong customer service & communication skills

- Proficient with GPS and mobile apps

- Safety-first mindset; knowledgeable in DOT regulations

- Ability to work independently and in team environments

- Physically capable of lifting up to 55 lbs

- Adaptable to changing weather and road conditions

- Punctual, dependable, and detail-oriented

ADDITIONAL INFORMATION

- Bilingual: English (Intermediate), Arabic (Fluent), French (Basic)

- Eligible to work in the U.S.

- Willing to work weekends, holidays, and flexible hours

- No accidents or violations in the past 3 years

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