Service Representative Customer

Toby Smith

*** ********** **** ****, ********* Corners 470-***-****

*************@*****.***

Objective

Proven ability to resolve complex issues effectively and maintain a high level of data accuracy and integrity.

EXPERIENCE

September 2017 – August 2019

Customer Service Representative

• Manage Customers inquires across phone, email & chat

• Resolve Customers

• Assist with Customer refunds

November 2014 – July 2017

Customer Relations (Target Corp.)

• Assist customer in tracking orders

• Guide customers with purchases & refunds

• Active Listening

• Data Entry

January 2012 – October 214

Booking.com Reservations

• Respond to customer complaints

• Submit refunds to customers

• Contact homeowners on behalf of customers

• Assist customers with their bookings

EDUCATION

Columbus High School - Mississippi – August 1997

Business Management St, Leo University, Atlanta, GA - Skills & abilities

• Communication

• Problem solving

• Train recent onboarders

Contact this candidate