Qa Engineer User Experience
Resume:
ALLEN CARTER
E: *************@*****.***
Los Angeles
PROFESSIONAL OVERVIEW
● Over 10 years of experience as a QA Engineer in Information Technology and Gaming industry
● Initiated effective test application of business process improvements with agile methodologies
● Performed multiple mobile tests using test scripts and test plans
● Proficient in software development life cycle (SDLC ), including design strategy, test plan development, analyzing business requirements, and designing documents to ensure sprint goals
● Build robust test case scenarios for end-to-end testing data systems and documentation using confluence
● Customer service skills
● Analyzed and monitored user data, during software deployments to ensure the quality of user experience WORK EXPERIENCE
FREELANCE COOL GAMES INC. Jan 2023 - Present
● Led the functional and regression testing process for a new mobile game app .
● Created test plans for the different mobile devices to review new and existing features with each build across Android, iOS, Kindle, etc.
LEAD QA ANALYST AGE OF LEARNING INC. Jan 2016 - Dec 2022
● Played a pivotal role in the special certification team, ensuring the quality and compliance of software releases against industry standards and internal benchmarks.
● Collaborated closely with cross-functional teams, including developers, product managers, and stakeholders, to define and implement rigorous certification processes.
● Conducted in -depth testing and analysis to guarantee that all software releases met certification criteria, reducing post -release defects and ensuring a seamless user experience.
● Developed and executed detailed test plans and test cases tailored to certification requirements, improving the efficiency and coverage of test cycles.
● Identified and documented critical issues and defects, working proactively with development teams to ensure timely and accurate resolutions, improving overall product quality. QA ANALYST JD POWER AND ASSOCIATES July 2014 - Jan 2016
● Developed and implemented test cases within an automation framework using Selenium WebDriver and Jenkins, ensuring robust and scalable test coverage across web applications.
● Conducted detailed testing of widgets on publisher pages and analyzed user behavior tracking to validate website performance and user experience.
● Maintained and enhanced the automation framework by integrating features like screenshot capture for test evidence, stored securely in the cloud .
● Developed and documented reusable test case scenarios based on busi ness requirements & designed documents to ensure they are accurate and comprehensive QA ENGINEER 2K GAMES Jan 2012 – July 2014
● Manually tested quality checks and tests to look and feel graphics on the games
● Participated in test plans, test cases, and test script creations for games on different platforms
● Coordinated with the QA team to ensure testing was completed on time for the weekly launches
● Conducted extensive functional and regression testing during playthroughs of various 2K game titles on Microsoft, Sony, and Nintendo platforms.
ACHIEVEMENTS
Certificates:
Unity testing, TestRail, Postman, MySQL
TECH SKILLS
Tableau, Unity, Snowflake, Regex, MS Office
suite, HTML, JIRA, Confluence, Windows,
MySQL, Selenium, Jenkins, Postman, TestRail,
GCP, Bugzilla, Flutter, GSuite, Slack
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