Client Service Relations

ASHLEY E. ETHERIDGE

*** ******** ******

Eldorado, IL 62930

Email: **************@*****.***

Phone: 618-***-****

Professional Summar

Trustworthy and reliable with extensive experience in customer satisfaction and creative content projects.

Strong communication skills, adept at managing multiple projects and a proven track record in creating appealing and functional media in areas of marketing, business success and client accumulated success.

Skilled in atuning to client/customer needs, correlation of business to client relations, keeping a calm yet energetic atmosphere in communication, close attention to details to create a specific disposition, full execution and success of client request, and collaboration. Seeking an empathetic and humble position to utilize my interpersonal skills, problem-solving abilities.

Skills

-Consumer/ Client Service &

Communicational Success

-Harmonious Concept in Marketing strategies and authentic relatable driven goals

-Creative and Original content creation

-Digital Marketing to Masses

-Client Mock-Up Presentations

-Trend Tracking for authenticity -Making the client/consumer feel comfortable and confident by meeting their specific needs abundantly.

-Problem Solving

Professional Experience

Customer Representative/Designer:

Oaks & Company of Southern

Illinois

Feb 2019 - Present

-Created intuitive interfaces and visually appealing designs

-Collaborated with cross-functional teams to ensure cohesive branding

-Streamlined design processes to increase efficiency

-Managed multiple projects simultaneously, meeting client expectations

Imaging Operator/Owner of Ashley

Erin Photography

Illinois, Kentucky, & Indiana Dec 2004 - Present

-Managed financial aspects, including budgeting and bookkeeping -Expanded product offerings

-Mentored my staff on customer service, sales techniques and client preferences -Established a positive workplace culture, fostering employee engagement -Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals -Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization -Developed and maintained strong relationships with clients, resulting in

repeat business and referrals

-Managed day-to-day business operations -Identified and qualified customer needs and negotiated and closed profitable projects with high success rate

-Generated cost-effective solutions for client's needs

-Worked in controlled lab, field, and remote environments

Education

Business Administration

Southeastern Illinois College Harrisburg, IL

2002-2004

*References available upon request to protect and prioritize client privacy.

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